BATTELTECH - Battle tech: game crashes after 3 years later

[LanceKoth]

One line summary of your issue
Battle tech: game crashes after 3 years later

Please explain your issue is in as much detail as possible.
After the mission "3 years later", I am able to see the mission report, then the games screen goes black and starts to show the loading spinner. After a time that goes away and leaves a black screen w/ a cursor. The game freezes and crashes at that point.

Steps to reproduce the issue
I replayed the mission 3 times from two different save files, then started a new game. It still crashed at that same point.

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[RandyPoffo]

I'd like to know if there was a way (on their end) to fix this. If an older nVidia card can run with no issues, then surely they can get the AMD's to do so. Sadly, this is looking to be a make or break situation for me. I can't afford a new computer and my old one shows that it can handle everything but the Dropship....

I'd love word from HBS/PAradox if they are looking into this, don't care, a low priority, etc. Give us some word. The longer the holdout, the worse my attitude towards this all is getting. I can only imagine how pissed off others are with cards above min specs.

EDIT: In addition, my AMD Drivers are looking to be the same ones that the Minimum Card would use. This is just baffling me and others as to what the hell is gong on.

That is pretty much it exactly. The more grief I go through trying to make this work the more I creep from annoyance to frustration to anger. It reached the point where in order to manage my own stress I attempted to refund the game, thinking I could just put it out of mind and then someday if and when they fix it, I could always maybe re-buy it again. However, if you spend more than 2 hours of game time to make it work (and with loading screens etc this goes by very fast) Steam won't let you do that. So now I'm just stuck being angry on the forums.

 

[Xaxius Colnier]

That is pretty much it exactly. The more grief I go through trying to make this work the more I creep from annoyance to frustration to anger. It reached the point where in order to manage my own stress I attempted to refund the game, thinking I could just put it out of mind and then someday if and when they fix it, I could always maybe re-buy it again. However, if you spend more than 2 hours of game time to make it work (and with loading screens etc this goes by very fast) Steam won't let you do that. So now I'm just stuck being angry on the forums.

since I was a kickstarter backer I never had the choice to refund so im stuck no matter what so what ive done to entertain myself and alleviate the stress of this issue is make up challenges to try on the 3 years later mission to do while I pray for a patch/ fix I posted them on page 2 I think of this thread if you want to try them

 

[RandyPoffo]

since I was a kickstarter backer I never had the choice to refund so im stuck no matter what so what ive done to entertain myself and alleviate the stress of this issue is make up challenges to try on the 3 years later mission to do while I pray for a patch/ fix I posted them on page 2 I think of this thread if you want to try them

Hah! If I see that mission one more time, though, I'm going to scream. Sucks for my neighbors though because I'll have to play it one more time even if they fix it.

 

[RandyPoffo]

Hmm. I do not have that last option (perhaps I'm running a different version of windows than you are). There is a checkbox that is phrased similarly, but all of the settings in that area are greyed out and I can't check them.

 

[Xaxius Colnier]

welp it didnt work for me guess im going to have to buy that new video card after all

 

[Iambic Pentakill]

I have a similar issue, mine goes to a ship orbiting a planet and then doesn't do anything (I can still move the mouse, but that and escape do nothing).

 

[Airwind]

Same issue here. Freeze black screen with mouse and music still working.

AMD HD5700.

Have tried compatibility mode but to no avail..

 

[lapantouflemagic]

i have the same issue, after the mission "3 years later" i have the debriefing showing damage on my mech and stuff, and after that there should be a dialog scene but the screen stays black and nothing happens.

i tried the beta version, i tried lowering the graphics, i tried fiddling with resolution, but nothing does the trick.

at first i actually managed to have some reactions when clicking in the dark, so i assume the game was actually live, but then i tried updating my GPU drivers and now it just freezes.

i have an i7 Cpu 1730 Mhz, two 1gb GPU (AMD mobility radeon HD 5800) and only 4Gb of Ram.
i was worried it would have trouble running, but provided i decrease the graphics a bit it runs just fine. actually it's pretty smooth on the lowest settings without being even close from what i would call ugly. (plus, i'm here for the gameplay, not the glitter)

But i really don't think its a matter of whether our harware is up to the task or not, because deep down, i don't see what difference there could be between this dialog scene and the previous one (after the "escort kamea" mission).
plus apparently some people manage to circumvent the issue. and also some people seem to have the problem even with better stuff.

 

[Legion1123]

So the first patch is out : The opener video is showing now ... good job ! but still not getting past the damage-screen after that mission ... Legion 1123 u had acces to the beta and your spec was working ? thats sad !

it wasnt only working, it still does! playing on high only causes minor lags in mission, the crash is my only problem so far!

 

[cray935]

Sometimes it crashes a bit earlier (when completing the first mission) too!! I must say this game is crashing as often as total war: warhammer

Here are my crash logs and dumps

 

[Xaxius Colnier]

Sometimes it crashes a bit earlier (when completing the first mission) too!! I must say this game is crashing as often as total war: warhammer

Here are my crash logs and dumps

huh ive never had TW: Warhammer crash on me didnt know that was a thing.

on topic going to install the beta version and play in compatability mode tonight when i get home from work

 

[Dankvader]

I tried the patch and forcing the win7 compatibility mode that was mentioned in the thread. Neither helped.

I still get a black screen with music playing. No crash message.

 

[Airwind]

As someone mentioned. while trying window mode, there is window notification that the driver crashed and has been recovered. sigh.

Am using AMD HD 5700 and the driver support has been discontinues some time ago. hope paradox can look into this and help resolve the error that is happening. upgrading graphic card would be very costly (if not impossible) due to the crypto-currency frenzy.

 

[AndrewT]

i have an i7 Cpu 1730 Mhz, two 1gb GPU (AMD mobility radeon HD 5800) and only 4Gb of Ram.

The game's minimum requirement is 8gb of Ram and a desktop-grade HD 5870.

I agree it's odd that this only comes into play in this one mission, but nevertheless it's hardly surprising you have problems in the game; if it wasn't here it would be at some point for sure!

That said we are also seeing this on supported HD 6xxx and even 7xxx cards, so there's a problem here. Whether fixing that will help you I cannot predict.

 

[Stress]

So my hardware sucks compared to the min specs (AMD HD 5700, 4G of ram and I've been able to play no problem up until the end of this mission when hitting next on the screens and it going into the dropshop screen. Well today out of nowhere, I GOT PASS THE SCREEN into the dropship and everything worked. I upgraded one of my mechwarriors skills, looked at the shop, etc., and then negotiated and played the mission after that. Now it brings me to the dropship screen again and I can go into the shop, but if I click any of my mechwarriors or try to get a new contract it now freezes when it tries to bring up that screen after it had just worked flawless an hour before. I did download the beta version and put my specs down to low, even though I was able to play the actual game on high settings. Anyways hopefully progess is being made because I was stuck after the 3 years mission since day 1 when this came out and I finally got past that. I just don't understand why I'm able to do it once and now I can't do it again, my system has already shown it can handle it at one point.

 

[ApocalypseZero]

With all the newfound "fixes" plus the Beta Opt In and swapping Save Files, I still have a crash issue either loading into the Leopard for the first time after "3 Years Later" or at the start of "Ur Carmine". If I used the save file swap (move past that point with a different computer...) the game plays fine but will lock up after 2-3 different selections around the ship. (I usually open store, then try Mechbay or Barracks, usually hangs on the later.)

Seeing all the others having issues, I'm thoroughly convinced that the game needs a major patch for graphics driver faults/issues. I'd still like to know if someone with a 5870 with the AMD Legacy Drivers (Crimson ReLive) is having any issues. Other question is: are all of use having troubles using Laptops? Maybe that's the issues. But with some cards I've seen people post, they've been well advanced past minimums.

I'll wait for some official word on a solid patch. Maybe try to buy a computer part a month until I can get all the parts. I really want to play this game. I guess right now I can say I paid $40 for a job well done. (Can I write this off as a charitable donation? )

 

[SpecialSoG]

I have the 6850M (laptop) and the same problems with this mission,

 

[ApocalypseZero]

However, if you spend more than 2 hours of game time to make it work (and with loading screens etc this goes by very fast) Steam won't let you do that. So now I'm just stuck being angry on the forums.

Don't be discouraged by the 2 Hour Limit. Steam has refunded for games played longer. May have to justify the position a bit more detailed, but they should honor a refund. And maybe, if this becomes a big thing, Steam might send HBS a notice that their game is costing Steam.... I'm all for motivation.

 

[lapantouflemagic]

The game's minimum requirement is 8gb of Ram and a desktop-grade HD 5870.

I agree it's odd that this only comes into play in this one mission, but nevertheless it's hardly surprising you have problems in the game; if it wasn't here it would be at some point for sure!

That said we are also seeing this on supported HD 6xxx and even 7xxx cards, so there's a problem here. Whether fixing that will help you I cannot predict.

Actually, as other people said, the game runs quite fine even with underspec PCs, which leads me to thing that there's a lot or margin in their minimum requirements. I tried to run the game in windowed mode, i eventually reached ~90% ram usage, but i still could alt-tab and open Chrome when loading, literally no issue, no freezing, no crash.

but to be honest, i'm a bit upset at how overkill are the graphics, absolutely everything is stuffed with high-end 3D, even some of loading screens ! they could have gone for a pre-rendered video, but no-no-no, don't let those GPU cool down boys ! of course if you want the game to run fast, you have to pre-load a shitton of HD textures and 3D models, so yeah, you may indeed need 8Gb or RAM.

but the actual, real game itself ? as far as i can tell, it's perfectly fine with 4Gb, but i'm stuck on the bloated glitter-filled nonsense that is the off-combat part. :-(

 

[Xaxius Colnier]

Im having this issue on a desktop so its not just a laptop issue