One line summary of your issue
AoW Planetfall (Steam) - Could not join session: failed
What platform are you running the game on?
Steam
What operating system do you use?
Windows 10 Home - 10.0.19043
Which version of the game are you running?
v1.404.43827
What expansions do you have installed?
Revelations, Invasions, Star King
Please explain your issue is in as much detail as possible.
Two computers behind the same NAT router (Linksys EA9300) can not join the same online session. The second computer to join always fails with "Could not join session: failed" as the error message. The router has uPnP enabled and each computer, one at a time, is able to host a session with an external computer connecting as a second client. Each computer, one at a time, is able to connect to a session hosted by an external computer. When both computers are behind the same NAT router I suspect that they are trying to request via uPNP that the same external port number is forwarded to both machines which obviously is not possible. The first requestor is going to get the external port forwarded. Many online services will fall back to a using a relay in this situation, dynamic server port numbers, or offer an option for local network multiplayer to avoid issues like this. I managed to get a game started with daughter at some point a week or two ago but when we went back to continue it over the holidays we were unable to connect. Attempts at starting new game sessions had the same result.
The multiplayer FAQ about manually setting up port forwarding is useless because it makes the same assumption that there is only one computer on the local network that the external port will be forwarded to. This basic assumption is probably the issue.
Have you tried verifying your files?
Yes
Steps to reproduce the issue
1. Two computers on the same network behind the same uPnP NAT router.
2. On computer #1 go to Online Multiplayer, click Lobby, click Host Lobby, and create a game using the defaults
3. On computer #2 go to Online Multiplayer, click Lobby, find the game on the list, click Join Lobby
Computer #2's connection will fail with the message "Could not join session: failed". The same thing happens if on computer #1 I click the Invite Player button and computer #2 tries to join using the link received in Steam chat.
Attach DxDiag (PC) or System Info log (Mac)
File(s) attached
Attach screenshot / video
File(s) attached
AoW Planetfall (Steam) - Could not join session: failed
What platform are you running the game on?
Steam
What operating system do you use?
Windows 10 Home - 10.0.19043
Which version of the game are you running?
v1.404.43827
What expansions do you have installed?
Revelations, Invasions, Star King
Please explain your issue is in as much detail as possible.
Two computers behind the same NAT router (Linksys EA9300) can not join the same online session. The second computer to join always fails with "Could not join session: failed" as the error message. The router has uPnP enabled and each computer, one at a time, is able to host a session with an external computer connecting as a second client. Each computer, one at a time, is able to connect to a session hosted by an external computer. When both computers are behind the same NAT router I suspect that they are trying to request via uPNP that the same external port number is forwarded to both machines which obviously is not possible. The first requestor is going to get the external port forwarded. Many online services will fall back to a using a relay in this situation, dynamic server port numbers, or offer an option for local network multiplayer to avoid issues like this. I managed to get a game started with daughter at some point a week or two ago but when we went back to continue it over the holidays we were unable to connect. Attempts at starting new game sessions had the same result.
The multiplayer FAQ about manually setting up port forwarding is useless because it makes the same assumption that there is only one computer on the local network that the external port will be forwarded to. This basic assumption is probably the issue.
Have you tried verifying your files?
Yes
Steps to reproduce the issue
1. Two computers on the same network behind the same uPnP NAT router.
2. On computer #1 go to Online Multiplayer, click Lobby, click Host Lobby, and create a game using the defaults
3. On computer #2 go to Online Multiplayer, click Lobby, find the game on the list, click Join Lobby
Computer #2's connection will fail with the message "Could not join session: failed". The same thing happens if on computer #1 I click the Invite Player button and computer #2 tries to join using the link received in Steam chat.
Attach DxDiag (PC) or System Info log (Mac)
File(s) attached
Attach screenshot / video
File(s) attached
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