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serkos

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One line summary of your issue
Saving settings failed

What platform are you running the game on?

GoG

What operating system do you use?
Windows 10
Which version of the game are you running?
1.002.36388

Please explain your issue is in as much detail as possible.
I changed the language (to russian) in paradox launcher, started the game and got "saving settings failed" right after the loading to the main menu. Also I can't change settings from main menu.
Have you tried verifying your files?
Yes

Steps to reproduce the issue
Use GOG
Change language in launcher
Start the game

Attach DxDiag (PC) or System Info log (Mac)

Attach screenshot / video
 

Attachments

Labien_74

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One line summary of your issue
Saving settings failed

What platform are you running the game on?

GoG

What operating system do you use?
Windows 10
Which version of the game are you running?
1.002.36388

Please explain your issue is in as much detail as possible.
I changed the language (to russian) in paradox launcher, started the game and got "saving settings failed" right after the loading to the main menu. Also I can't change settings from main menu.
Have you tried verifying your files?
Yes

Steps to reproduce the issue
Use GOG
Change language in launcher
Start the game

Attach DxDiag (PC) or System Info log (Mac)

Attach screenshot / video
Also in steam
 

MyBelfry

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The same problem at the start of the game. After an error (Titl: Saving settings failed. Text: Settings have failed to save correctly. This may change some of your set preferences and re-prompt certain dialogs unnecessarily.), it is launched only in English. It does not even allow you to change the volume level (in the settings you change something) after you click "OK" and does not exit the settings. Game ver 1.002.36419 Install of stem
 
Last edited:

PyroVx

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Happens to me too. Reading from the Debug logs, my %USERPROFILE% has the character 'ä' in it and when the game tries to open files in the Documents folder, the encoding on the file path is wrong, meaning that the file path points to a directory that does not exist.
 

Cat Planet

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Same here! On Steam, I cannot lower the graphics settings on my middling PC. Hope this gets fixed ASAP! Thanks in advance.
 

MyBelfry

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Windows 10 Pro 64 (rus). Set Paradox Launcher (P/L). (P/L) did not see that the game is installed from Steam. The account was verified and tied to Steam.. Deleted the game. Deleted folders from user folder. Installed the game from (P/L).Game version 1.002.36388. When Launcher game AoWPF (L/G) started, was created Paradox Interactive a folder in %UserName%\Documents. I did not change the settings (everything was in English) and started the game. When the game started, was created Paradox Interactive a folder in %UserName%\OneDrive\Документы, and was created Документы(18 characters folder name)\Paradox Interactive a folder in %UserName%\OneDrive\
The error remained. Perhaps there is a distortion due to the Russian language. Strange coincidence in the number of characters Документы = OneDrive\Документы (18 characters folder name). Or the Russian folder Документы(9 characters)=Documents is not correctly encoded and recorded with 18 characters.
 

Kachan88

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Please fix the problem with the Russian language. The problem is the same as MyBelfry
 

MyBelfry

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I solved the problem (I have all the settings changed and the Russian interface is saved).
In the "OneDrive" folder, I created the "Documents" folder (in this folder I have a "Документы" (cyrillic) and folder with strange name "Документы"(18 characters folder name)), you create it where you have the "Документы" (cyrillic) folder (if there is no "OneDrive"). In the created "Documents" folder, copy the contents of the three "Paradox Interactive" folders from the following folders: 1) %UserName%\Documents ; 2) %UserName%\OneDrive\Документы ; 3) %UserName%\OneDrive\Документы(18 characters folder name) or another obscure name in which the folder "Paradox Interactive".
First, copy the folders. Run the game and change everything including the language of the game.
My username folder is Latin. If you have a Cyrillic user folder, then this option may not work (check).
=========================================================================
Я решил проблему (у меня все настройки изменены и русский интерфейс сохранен).
В папке «OneDrive» я создал папку «Documents» (в этой папке у меня есть папка «Документы» (кириллица) и папка со странным имени "Документы"(18 символов в имени папки)), вы создаете ее там, где у вас есть папка «Документы» (кириллица) (если есть нет "OneDrive"). В созданной папке «Documents» скопируйте содержимое трех папок «Paradox Interactive» из следующих папок: 1) %UserName%\Documents ; 2) %UserName%\OneDrive\Документы ; 3) %UserName%\OneDrive\ "Документы"(имя папки из 18 символов) или другое неясное имя, в котором находится папка "Paradox Interactive".
Сначала скопируйте папки. Запустите игру и измените все, включая язык игры.
Папка имени пользова у меня латиница. Если у вас папка пользователя кириллица, то может этот вариант и не будет сработать (проверяйте).
 
Last edited:

DireDave

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Thanks for reporting, everyone! We have been looking into this and although people have been finding work-arounds; we now have a potential proper fix. This fix is currently only on the open_beta branch of the game on Steam to make sure it actually fixes the issue. So if you have the time; please check through this post: https://steamcommunity.com/app/718850/discussions/0/1643170269586817134/ how to access open_beta and see if it fixes the issue. Once we confirm it is stable enough and resolves the issue; we can decide to put it live.
 

MyBelfry

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This is a more accurate solution. Because of the Russian language folders, Paradox Interactive\Age of Wonders Planetfall\ folders "cache" and "Config" are created in your folder with incomprehensible names. Move these two folders where the four folders are "GeneratedMaps", "Logs", "Profiles", "Saves" (or just create there). And use the game with changeable settings.
========================================
Это более точное решение. Из за папок русского языка у вас в папке с непонятным именим создается Paradox Interactive\Age of Wonders Planetfall\ папки "cache" и "Config". Переместите эти две папки там где четыре папки "GeneratedMaps", "Logs", "Profiles", "Saves" (или просто создайте там). И пользуйтесь игрой с изменяемыми настройками.
 

Lascha

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Any chance for a confirmation if this still occurs in the 'open beta' branch on Steam?
 

.ice.

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Hi,

a friend of mine does have the same problem. His windows-username includes an "ß". The open beta didn't fix his problem.

Best regards and thanks in advance
 

Kachan88

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Thanks for reporting, everyone! We have been looking into this and although people have been finding work-arounds; we now have a potential proper fix. This fix is currently only on the open_beta branch of the game on Steam to make sure it actually fixes the issue. So if you have the time; please check through this post: https://steamcommunity.com/app/718850/discussions/0/1643170269586817134/ how to access open_beta and see if it fixes the issue. Once we confirm it is stable enough and resolves the issue; we can decide to put it live.
Problem solved, thanks!
 

Jordi Engel

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Nothing works, what can i do to Play this Game?
Accounts are conected!!! I give up
Hey Brumini, can you launch the game in debug mode (at the bottom of the Paradox Launcher). This allows the game to generate a log, which should provide us with more information on why your settings aren't saving. The log can be send to logs@triumphstudios.com, once we've received it we'll be able to look at your issue more in depth.