AoW: Planetfall - game doesn't launch

[heek89]

One line summary of your issue
game doesn't launch

What platform are you running the game on?
Microsoft Store (computer)

What operating system do you use?
windows 10

Which version of the game are you running?
cannot reach main menu, installed today

What expansions do you have installed?
(DID NOT ANSWER QUESTION)

Please explain your issue is in as much detail as possible.
After installing the game nothing happens when I press play. The game appears in my task manager but uses little to no resources and doesn't open a window. I tried uninstalling the game and re-installing it but nothing changed.

Have you tried verifying your files?
No

Steps to reproduce the issue


Attach DxDiag (PC) or System Info log (Mac)
File(s) attached

Attach screenshot / video
File(s) attached

 

[Triumph Jordi]

Hey Heek89, thank you for reaching out. Does it open the Paradox Launcher when you start the game? Did you purchase the game or are you using Gamepass?