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Triumph Jordi

Quality Assurance Specialist
Paradox Staff
QA
Feb 18, 2019
3.818
2.750
Hey Duedz, thank you for reaching out. Not sure which thread you found but you might have misunderstood what it said. The location you gave is a Dump file, which admittedly we can read, but unlike what some people say we can't actually access files on your system remotely. If you can send a dump, as well as a log, to logs@triumphstudios.com that would be great. You can generate a log by starting your game in Debug mode (found towards the bottom of the Paradox Launcher), just try to start a scenario as normal and after the crash a log can be found in \Paradox Interactive\Age of Wonders Planetfall\Logs.
 

Triumph Jordi

Quality Assurance Specialist
Paradox Staff
QA
Feb 18, 2019
3.818
2.750
Hey Duedz, you could have send the .DMP file with the log if you had it. Otherwise you can attach it here like with DxDiag and Save games. I've been looking at the log with a programmer and you are attempting to open a Cloud Save correct? From what we can see you are using both Steam and Paradox Cloud saves. Can you disable Steam Cloud saves, try to load the scenario/create one and see if it loads? And then do the same but with PDX logged out and Steam Clouds enabled. We're trying to see which cloud system could be interfering.