AoW: Planetfall - Cannot join lobbies of multiple friends

[JungTravGod]

One line summary of your issue
Cannot join lobbies of multiple friends

What platform are you running the game on?
Microsoft Store (computer)

What operating system do you use?
Windows 10

Which version of the game are you running?
2020.7-SE

What expansions do you have installed?
(DID NOT ANSWER QUESTION)

Please explain your issue is in as much detail as possible.
When attempting to play multiplayer with my two friends, no matter who hosts the game, any two of us can be in the same lobby no problem. However, whenever a third person attempts to join the game, we receive an error stating that we could not connect to the lobby.

Have you tried verifying your files?
Yes

Steps to reproduce the issue
Be the third person trying to join our lobby.

Attach DxDiag (PC) or System Info log (Mac)
(DID NOT ANSWER QUESTION)

Attach screenshot / video
(DID NOT ANSWER QUESTION)

 

[Triumph Jordi]

Hey JungTravGod, thanks for reaching out and sorry to hear you are having this issue. So when the third player joins you are all kicked back to the Main Menu/Lobby screen and see the error in the Top Left saying that you 'couldn't connect to the lobby'. Does this occur when inviting the third player as well? Do all three of you play with the MS Store Edition or are you using Cross Play? Can the two of you launch a game normally as well or does it error out?

 

[JungTravGod]

Hey JungTravGod, thanks for reaching out and sorry to hear you are having this issue. So when the third player joins you are all kicked back to the Main Menu/Lobby screen and see the error in the Top Left saying that you 'couldn't connect to the lobby'. Does this occur when inviting the third player as well? Do all three of you play with the MS Store Edition or are you using Cross Play? Can the two of you launch a game normally as well or does it error out?

Only the third player is kicked back out. We are unable to directly invite players to our lobbies, so we only join from searching lobbies. We all play using the Xbox Games Pass on PC. Everything functions as normal with only two of us (any combination).