- Jul 1, 2015
- 3.579
- 3.509
Hey everyone,
I'm afraid that the All Access Pass for Dungeonland has been discontinued and will not be available for sale. It will be removed from Steam within the next 24 hours and has already been removed from our own store. Stages will also not be available for sale in-game. For users who own the All Access Pass this means that it will not unlock the stages that it should, nor that it ever will.
The reason for this decision is that last year a patch was released that managed to break the in-game store as well as the All Access Pass. We have for the last few weeks looked at how we could revert this or release a new patch to fix it but we've been unable to do so. The original developers are no longer around and we don't have staff that we can assign to the project. It's a tough decision and one that we hoped we wouldn't have to make but sadly it is what it is
.
The game will still be playable though, we are not closing the server, and you can continue to enjoy the free stages alone or with your friends.
Refunds
Anyone that bought the All Access Pass from the Plaza store will be offered a refund if bought between December 1, 2016 and today. This is longer than our normal refund period but since that's when the pass stopped working it's only fair for us to do so. If you bought it via Steam you will need to request a refund from them (feel free to include this thread in your request) as their refund rules differ from ours.
We sincerely apologize for the issues caused.
I'm afraid that the All Access Pass for Dungeonland has been discontinued and will not be available for sale. It will be removed from Steam within the next 24 hours and has already been removed from our own store. Stages will also not be available for sale in-game. For users who own the All Access Pass this means that it will not unlock the stages that it should, nor that it ever will.
The reason for this decision is that last year a patch was released that managed to break the in-game store as well as the All Access Pass. We have for the last few weeks looked at how we could revert this or release a new patch to fix it but we've been unable to do so. The original developers are no longer around and we don't have staff that we can assign to the project. It's a tough decision and one that we hoped we wouldn't have to make but sadly it is what it is
.The game will still be playable though, we are not closing the server, and you can continue to enjoy the free stages alone or with your friends.
Refunds
Anyone that bought the All Access Pass from the Plaza store will be offered a refund if bought between December 1, 2016 and today. This is longer than our normal refund period but since that's when the pass stopped working it's only fair for us to do so. If you bought it via Steam you will need to request a refund from them (feel free to include this thread in your request) as their refund rules differ from ours.
We sincerely apologize for the issues caused.
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