African portraits crashes the game

[unmerged(48470)]

I install the african portraits dlc but then, if i click over an african ruler(in save games) the game crash.
Why?

 

[unmerged(48470)]

edit: also at game start.

 

[AndrewT]

I can only guess the DLC downloaded or installed badly in your case, it des not cause this problem to others. If you are on Steam run the verify until it finds nothing to fix. If on Gamersgate, uninstall it in the in-game store then re-install it.

 

[unmerged(48470)]

I have gamersgate, i'm not able to uninstall the dcl

 

[unmerged(48470)]

The in game store does not make me reinstall the portrait dlc

 

[IcratoX]

Could you please try to reinstall the entire game?

• Important: Go to '..\Documents\Paradox Interactive\Crusader Kings II\save games\' and copy all the save games you want to keep outside the folder
• Uninstall Crusader Kings II
  For Steam users: uninstall the game from within steam by right clicking on the game and select "Delete content".
• Go to the folder where you installed Crusader Kings II in, and check if the Crusader Kings II folder is removed. If not, delete the entire folder
  For Steam users: Installation folder can be found at: '..\Steam\SteamApps\common\'
• Go to '..\Documents\Paradox Interactive\' and remove the entire Crusader Kings II folder
• Reinstall the game, make sure you install the game outside the 'C:\Program Files\' or 'C:\Program Files (x86)\' folders, as it can cause issues with permissions