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Waltea86

Recruit
Aug 8, 2019
1
0
So I just bought the game on Xbox one and was really excited to play, just to learn that some of the screen is cut off and there's no way to change the UI safe zone? Any hope of this or should I just refund? Thanks in advance!
 

Monkey CH

Private
Apr 23, 2019
23
21
Yes try to change the setting in your tv (overscan, fullscreen or soemthing like that). It wil not only fix this issue, it will also get a better picture, as without overscan, the picture is 1:1 as the output of the console and is not bloated up. For consoles you schould never use the overscan of the tv, as this does hides the borders of the picture. This overscan thing is a relict from old tube tv's and is not anymore needed today.
 

Monkey CH

Private
Apr 23, 2019
23
21
There is nothing about this problem in this DD. Scaling <> TV Overscan. With scaling the UI elememts get smaller or bigger, but their position on the screen doesn't change. Here the problem is the overscan of TV's which do still add a overscan area to the output as default (which is completly wrong today). This option must be turned of in the TV or if the TV doesn't suport it to disable, it must be done by the game. The UI elements must then be paintet in a smaler inner rect on the screen.

But as I did write, whoever can turn off the overscan in its TV Settings, should use this, as it is the much better solution, as you then get a 1:1 pixel image on the TV screen and not a bloated up and interpolated picture.

The OP post title is missleading, as the problem has nothing to do with scaling. It is the overscan of TV's which put a bloaeted up picture to the screen (some amount of the image borders gets cut off / is not visible), instead a pixel per pixel (1:1) image.
 
Last edited:

TomatoJuice

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Nov 20, 2014
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Hi Waltea86.
Like Monkey CH said Overscan is the issue.
But it's not only for this game.
If you can deactivate it you will gain a little bit of screen space and picture quality for every other game on your XBox.

Can you tell us your Modell of TV? Maybe I can look up how you deactivate it (sadly not every manufacuter calls the option the same).