• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

Valdus

Second Lieutenant
85 Badges
Dec 9, 2009
198
0
  • Victoria 2: A House Divided
  • Stellaris - Path to Destruction bundle
  • Crusader Kings II: Monks and Mystics
  • Crusader Kings II: Reapers Due
  • Pillars of Eternity
  • Steel Division: Normand 44 - Second Wave
  • War of the Vikings
  • Crusader Kings II
  • Semper Fi
  • Europa Universalis IV: Res Publica
  • Magicka
  • Heir to the Throne
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III
  • For the Motherland
  • Europa Universalis IV: Conquest of Paradise
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis III Complete
  • Europa Universalis IV: Art of War
  • Divine Wind
  • Europa Universalis IV
  • Europa Universalis III
  • Crusader Kings II: Conclave
  • Stellaris: Leviathans Story Pack
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Necroids
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Stellaris Sign-up
  • Hearts of Iron IV Sign-up
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris
  • Cities: Skylines - After Dark
  • Crusader Kings II: Horse Lords
  • Europa Universalis III Complete
  • Crusader Kings II: Way of Life
  • Mount & Blade: Warband
  • Europa Universalis IV: Pre-order
  • Crusader Kings II: Holy Knight (pre-order)
  • 500k Club
  • Europa Universalis III Complete
  • War of the Roses
There was a big server failure earlier this week. The game is up and running again but some of the chat features and the friend feature are both still non-functional. There's been no ETA that I have seen but I'm sure they will post about it once it is running 100% again.
 

Eug_garnet

Second Lieutenant
4 Badges
Mar 2, 2017
101
0
  • Eugen Systems Staff
  • Steel Division: Normandy 44
  • Steel Division: Normandy 44 Deluxe Edition
  • Steel Division: Normand 44 Sign-up
Hi clabinsky1,

As Valdus explained, we are facing a major server failure. We are still working on it. We haven’t been able to run all our online services, this is why the chat and friend list management are not able yet. We are sorry for the inconvenience.
 

Red Army

Corporal
53 Badges
Mar 2, 2014
48
1
  • Crusader Kings II: Charlemagne
  • Stellaris - Path to Destruction bundle
  • Stellaris: Synthetic Dawn
  • Steel Division: Normand 44 - Second Wave
  • Stellaris
  • Crusader Kings II
  • Sword of the Stars II
  • Sword of the Stars
  • Semper Fi
  • Leviathan: Warships
  • Hearts of Iron III Collection
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III
  • For the Motherland
  • Stellaris: Nemesis
  • Steel Division: Normandy 44 -  Back to Hell
  • Stellaris: Distant Stars
  • Surviving Mars: First Colony Edition
  • Cities: Skylines Industries
  • BATTLETECH: Flashpoint
  • Stellaris: Megacorp
  • Surviving Mars: Digital Deluxe Edition
  • Hearts of Iron IV: Expansion Pass
  • Prison Architect
  • Surviving Mars: First Colony Edition
  • Hearts of Iron IV: No Step Back
  • BATTLETECH: Season pass
  • Stellaris: Lithoids
  • BATTLETECH: Heavy Metal
  • Hearts of Iron IV: La Resistance
  • Stellaris: Federations
  • Stellaris: Necroids
  • Stellaris: Leviathans Story Pack
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV: Cadet
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Field Marshal
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Apocalypse
  • Cities: Skylines - Natural Disasters
  • Steel Division: Normandy 44
  • Cities: Skylines - Mass Transit
  • BATTLETECH
  • Surviving Mars
  • Hearts of Iron IV: Death or Dishonor
  • Hearts of Iron IV: Expansion Pass
Hi clabinsky1,

As Valdus explained, we are facing a major server failure. We are still working on it. We haven’t been able to run all our online services, this is why the chat and friend list management are not able yet. We are sorry for the inconvenience.

It's been a week... I can only assume that you lost the data and have no idea how you are going to handle that.
 

Valdus

Second Lieutenant
85 Badges
Dec 9, 2009
198
0
  • Victoria 2: A House Divided
  • Stellaris - Path to Destruction bundle
  • Crusader Kings II: Monks and Mystics
  • Crusader Kings II: Reapers Due
  • Pillars of Eternity
  • Steel Division: Normand 44 - Second Wave
  • War of the Vikings
  • Crusader Kings II
  • Semper Fi
  • Europa Universalis IV: Res Publica
  • Magicka
  • Heir to the Throne
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III
  • For the Motherland
  • Europa Universalis IV: Conquest of Paradise
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sword of Islam
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis III Complete
  • Europa Universalis IV: Art of War
  • Divine Wind
  • Europa Universalis IV
  • Europa Universalis III
  • Crusader Kings II: Conclave
  • Stellaris: Leviathans Story Pack
  • Stellaris: Digital Anniversary Edition
  • Stellaris: Necroids
  • Hearts of Iron IV: Colonel
  • Hearts of Iron IV: Cadet
  • Stellaris Sign-up
  • Hearts of Iron IV Sign-up
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris
  • Cities: Skylines - After Dark
  • Crusader Kings II: Horse Lords
  • Europa Universalis III Complete
  • Crusader Kings II: Way of Life
  • Mount & Blade: Warband
  • Europa Universalis IV: Pre-order
  • Crusader Kings II: Holy Knight (pre-order)
  • 500k Club
  • Europa Universalis III Complete
  • War of the Roses
It's been a week... I can only assume that you lost the data and have no idea how you are going to handle that.

The main hardware they used for at least some of the servers is probably dead and they are running at reduced capacity (turning off non-essentials like friends) so that the backup servers/remaining hardware doesn't get overloaded. That's my guess anyway.