Account merger gone wrong

[Nilsson112]

Evening gents.

I have an issue after the new forum, just merged my old account with the new one a few days ago and the games I had registerd do not seem to been transferd to this account; is there any easy to fix to this and/or is this a common issue?

Best regards,
-Nilsson

 

[AndrewT]

Almost certainly your games were registered to a different ID on the old forum.

Please log a ticket at paradox.zendesk.com with all relevant details, thank you.