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Dec 18, 2002
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Eep! Sugar Shock!

There is so much love in this room I'm may have to kill myself.


Just because I'm an SOB, I decided I had better throw some counter-spin on all this before people explode from too much happiness.


1. Marketing departments are made up of evil scum. They should all be burned at the stake. Never under any circumstance beleive a word anyone from marketting tells you.

Their job is to tell you what you want to hear. If that involves lying to get you to put money on the table, so be it.

Beleive me, I know.

Now some marketting scum are worse than others.


Hmm, I beleive I said all this awhile back on a NWN forum. Oh well.


We had some marketting scum from different companies come in to our place of business, way back before Y2K (such as it wasn't, because we IT boys and girls did our jobs), and lie to us about their products.

Now, some of the marketting scum only lied a little, and when the brainless wonders that are called 'management' at my place of business told them we wanted software that would do everything including wash the dishes, they laughed and told them it was impossible.

Except the one company who lied the most, and told our morons... er... managers, that their product did all that and more.

The managers - being the clueless dullards they are - nodded happily, and proceeded to sign anything put in front of them.

Several million dollars later, we had... vapourware!

Yes, that is right. We had bought a product that barely existed, and sure as heck didn't do what they claimed.

Of course if the moro... managers had bothered to actually ask anyone with at least two functional braincells and at least half a clue (such as say... one of my cats), if the marketing scum were lying to us, they would have been told "without a doubt".

Instead, we watched for two years while the company struggled to get the product to do a small fraction of what they said it could. And eventually walked away.

So - to prove that they aren't merely occassionally prone to stupidity - the managers contracted another company (that had never worked on a product even vaguely like this, and never on this scale) for more millions of dollars to fix the product.

Eighteen months later they had done NOTHING! And at a mere cost of five million dollars!

One thing we did find out out though, the single person in the country who knows the most about this stellar POS we bought, is one of my co-workers.

Now, lucky girl that she is, she gets to fix this darn thing.


The moral of this portion of the tale:
- if someone from marketting tells you something, it is probably a lie
- if it sounds to good to be true, it probably is too good to be true


2. One of the jobs of VPs, Presidents, and so on, is to LIE!

It is called "damage control".

I have lost count of the times that I have heard this kind of story. And have personally experienced it.

You get frustrated, you call someone, or write a letter. They respond promising you that "yes, this is unacceptable, and steps are already in motion to fix it". And you feel good.

You have been heard! The world will be a better place, and partially, it is because of you!

Problem is, most of the time, time goes by, and nothing has changed. It was all lip service. Or they actually meant it at the time, but it was too much trouble, so...

Been there, done that.


So, the fellow above writes a letter to Strategy First. And apparently the fellow in question is actually a big wheel, not unknown in the business. So the VP decides not to ignore him, he'll call him up and tell him how the world will be a brighter place, tomorrow.

BTW: Do you honestly expect if any of us had wrote such a letter, we would have got a personal phone call from a senior Veep? Only if you are known do you get that kind of treatment.

Usually the sunshine up your butt is a little less personal.


Incidentally, I'm fairly sure that when the person said 'it may all be a lie', he wasn't saying that the original poster was lying. Rather that he was being lied to.


Now, as we all know. Tomorrow never comes.

My friends, keep perspective. Talk is cheap, darn cheap.

Maybe the Veep in question isn't lying. There actually will be change. SF has finally learned an important lesson.

And maybe he wasn't lying then. But a year from now he will have been.

And maybe he was lying through his teeth.


I would strongly suggest a healthy dose of pesimism.

(It is much better to be prepared for the worst, and be pleasantly surprised if you are wrong, than the opposite).


3. On the other hand, past practice seems to be that Paradox will actually - eventually - patch this product up to something close to where we want it to be.

But if I had known about Paradox's tendency to release crap and then make it work, I sure as heck wouldn't have bought the game so fast.

No one to blame but myself for that one though.


4. I seriously beleive that game companies that release crap and patch it, are working on borrowed time. More and more customers are tired of being burned, and so don't buy right away. They instead wait for the reviews. Does PC Gamer (or whoever) think it is good, does word of mouth say it is any good, or does it suck, or is it so buggy that there is no point in buying it now (if ever)?

Not to mention that more and more people feel justified in piracy. Whether one person in a group buys it, and copies it for all his friends, or downloads a ripped copy, or whatever.

"Why should I pay these rip off artists $50+ bucks so I can beta test their software for them? Assuming it even is ever patched to fully functional. Screw them. I'll get it for free, they don't deserve my money."


So yes, maybe in a few years you'll see the case of a company like Paradox releasing an incomplete piece of crap with the intent of patching it up to fully functional later. And lo, there are barely any sales. And the company dies.

I don't see that as a bad thing. In fact I hope and pray it starts to happen, and SOON. Let their corpses be a warning to others. And maybe developers will start to put some quality back in their product again.


5. I give a lot of bonus points to Quicksilver for pushing back the release of MOO3. Sure, some people are impatient for the release, but I personally think - and QS seems to agree - that the impatient complaints of people waiting for something is a lot better than the anger of people that have something, and feel they were ripped off.

After all, if you haven't paid any money yet, then it's just "I want it!"

But if you have paid money, then it's "I bought it! And I'm supposed to be happy that the thing sucks, but it MIGHT be better in a few months? I don't #$%&* think so!!!!"


Or you have a compnay like Matrix Games. They release a good piece of software like Uncommon Valour. Not perfect, but good. I think I only had a couple CTDs, and was generally pretty happy with the thing. And they continuely release a stream of patches, at first to fix the bugs, but of late they have been more to modify features, and adjust play balance, or merely correct historical inaccuracy.

It was a good product when released, and got better. I never felt like I was ripped off.

Not like HoI, where I feel very much I was ripped off. But I see potential, so hope that it lives up to it's promise.

But it will be a plenty cold day in Hades before I can recommend to anyone that they buy HoI.

= = = =

Incidentally, I'm sure this post will tick some people off.
Particularly with my abuse of marketing scum, manager morons, that HoI is not the greatest game that will ever be released in all of time and space, and the suggestion that people who tell you nice things may actually be lying for their own benefit.

Well, too bad.

Life happens, get a helmet.

:p

- - -

;)
 
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unmerged(13315)

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Dec 30, 2002
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I am also enjoying the game as patched to 1.02. Yes it could be better, both in how we each feel it should be tweaked and the bugs. But which would you rather have ..... A long wait (MOO3) or a buggy game?
And though I like Strategy First, I miss SSI (Steel Pathers 4?)
 

unmerged(2606)

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Apr 3, 2001
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Well I have been lurking for a while and felt compelled to write a little note. If you own this game and you think it is still a beta version I have NO sympathy for you. If you post some long-winded rambling letter about the “biz”, who cares what you know or do not know? If you bought what in your mind is an unfinished product you have only one person to blame. That’s right boys and girls its YOU! All of you whiners, complainers, and low self-esteem types are wasting keystrokes with your incessant high pitched boo hoos.

Why do I seem so harsh? Simple. If you are reading this message you have two things one, an Internet connection. And two, the address for the games company sponsored message board. That means that in essence YOU should have known this game was buggy as all get out, unless you bought it with in the first few days of release. And if you did that then you took a gamble and lost. In today’s computer gaming business the mantra of get it out the door no matter what reigns as king. As a result few games of this genre work functionally out of the box.

So going on and on and on and on and on about what a bunch of scum the publishers/developers are is a waste of time and energy. It WILL NOT change a thing. Not one. What WILL change this problem is when the consumer demands better quality in an initial finished product. I have yet to buy HoI. I almost picked it up. I had its glossy brown box in my hot little hands. I was headed for the check out line. I calmed my heart rate turned around and put it up. Why? Two reasons. The game was less than a week old and already serious questions were being raised right here on this very message board. And the programmers will NEVER be able to give an accurate account of when the game will be patched. They do not have a crystal ball that sees into the future. So all of you whining about dates and times are WASTING your time. Further, I purchased EUI and EUII. Both made by Paradox. And while they were both very enjoyable games to me they were both buggy out of the box. EUII has been out for how long now and it still has bugs? So different game same company, computer gamming is a hobby of mine. I cannot and will not waste my time on an incomplete game. I enjoy my wife and kids too much and have to little free time as it is.

If you bought the game and think it blows, take it back. Veiled threats of, “if you don’t tell me when I can expect the next patch I will take this game back!” are a waste of time. Put up or shut up. What will happen if you take it back, maybe nothing, maybe Paradox would go out of business. So what? If a company cannot produce a quality product then they do not deserve to be in business. I have no sympathy or hatred for Paradox. I just want to play enjoyable computer games that cover interests of mine. Oh, and I want the game to be playable out of the box. If Paradox can deliver that then I say OUTSTANDING. If not, well ever hear of the American Motor Corporation? If you haven’t do not feel ashamed. The have not made cars for quite a few years now, and never will again.
 

unmerged(12939)

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Dec 19, 2002
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Please serve cheese

Too much whine is a bad thing,on an empty stomach. I bought the game,enjoy the hell out of it.Some crashes,a few bugs,the alternative is Axis and Allies or perhaps the old Clash of Steel(set up World in Flame again..ugh).No thanks.Look around there just isn't alot of strategic level historical games at all much less WW2.I have confidence Paradox will support this fine product.Let's face it historical games are much harder to produce,fantasy,future based games aren't placed under the magnifying glass and scrutinized like historical games.No facts at all in a fantasy game,but EVERYONE has an opinion or idea of how his pet nation or favorite general would or should perform.If you get miffed because this commander didn't appear then or with that unit etc..change it thats why we play this game to change history,if not read a book. As for bugs,crashes 101 fixed a few..102 better..103 may help even more... patience..as one who has been gaming on and offline for years this game is still a lot of fun and look around..all these people wishing to make it better..it can't fail.
 

unmerged(13628)

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Jan 9, 2003
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Excellent comments Doug.
I too will be patient and look forward to the improvements in what to me is a dream-come-true - a chance to re-enact World War II on a grand strategic scale incorporating such issues economics, diplomacy, internal politics and research to name a few.

I'm also looking forward to the publishing of a strategy guide for HoI (if suc a creature exists!)

Cheers

Breaker
(aka Stuart)
 

unmerged(12557)

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Dec 9, 2002
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Re: Eep! Sugar Shock!

Originally posted by Neuromancer


1. Marketing departments are made up of evil scum. They should all be burned at the stake. Never under any circumstance beleive a word anyone from marketting tells you. Their job is to tell you what you want to hear. If that involves lying to get you to put money on the table, so be it.

2. One of the jobs of VPs, Presidents, and so on, is to LIE! It is called "damage control". I have lost count of the times that I have heard this kind of story. And have personally experienced it.

So, the fellow above writes a letter to Strategy First. And apparently the fellow in question is actually a big wheel, not unknown in the business. So the VP decides not to ignore him, he'll call him up and tell him how the world will be a brighter place, tomorrow.

BTW: Do you honestly expect if any of us had wrote such a letter, we would have got a personal phone call from a senior Veep? Only if you are known do you get that kind of treatment. Usually the sunshine up your butt is a little less personal.

Now, as we all know. Tomorrow never comes. My friends, keep perspective. Talk is cheap, darn cheap. Maybe the Veep in question isn't lying. There actually will be change. SF has finally learned an important lesson. And maybe he wasn't lying then. But a year from now he will have been. And maybe he was lying through his teeth. I would strongly suggest a healthy dose of pesimism. (It is much better to be prepared for the worst, and be pleasantly surprised if you are wrong, than the opposite). - - -

;)

I cannot really disagree with most of what you expressed. Marketing folks are way up on my list of people to despise. I for one am sick and tired of having a million messages a day that i have no desire or interest in shoved in my face.

Try going one day and counting the number of unsolicited advertisements full of bs that you are bombarded with - radio, tv, billboards, posters on buses, taxis, unwarranted spam email, pop up ads from hell, coupons, mailers, fliers, junk mail, poulan weed eater bowl, countless programs brought to you by..... all of them saying whatever they have to in order to get your attention and $$$

I am sick of this - at times i would be willing to vote to have every single advertising or marketing exec beaten to within an inch of their life. when did we loose the right to be left alone? when did we accept being lied to repeatedly, so much so that we EXPECT it? and that may be 100% of what my dealings with strategy first were - total bs, damage control, public relations, marketing crap

I know that is a possibility and my intention in making this post was not to shower praise upon strategy first or the president himself. my intention was just to let others know what my experience was. one specific measure that was mentioned was that in times past the review for games was done externally, using consultants. due to their experience with this and other games it was indicated in the future strategy first was going to impliment an internal review for themselves.

I am not naieve enough to think that strategy first is going to make sweeping changes because of a letter i wrote - but i was happy that at least someone acknowledged my opinion. and even if it did no good at least someone in a position to make changes heard what i had to say. And the truth is all of the things I discussed with mr mcfatridge were just bs - just an effort to appease a customer.

but say you order food from a restaurant and the food is horrible. telling the manager their food was bad isnt going to make the food you were served any better, and it isnt going to erase the experience you had - but it will give you a chance to let them know what you think. and dont get me wrong, i am one of those people who never returns things or complains - but this time i did.

my opinion is that if you are dissatisfied and you dont to anything about it - then stop bitching. dont complain about the food if you never return it, dont continue to whine about the corrupt politician if you dont vote.

chances are the president was just saying what he thought i wanted to hear. and even if he was sincere in his apology and desire to remedy the situation - circumstances may dictate that nothing can or will be done about it. but if there was anyone in the whole process who COULD do something about it - it would be the president of the company. that is why i wrote him and not their customer service department.

and i do have to clarify something - i am not anyone of importance. i am not known by anyone in the software industry, dont have any kind of influential position, i carry no clout whatsoever. i wrote the letter as an individual - it was on my firms stationary but i doubt that had any bearing as i am a simple civil engineer for a 20 employee firm in pensacola florida. i dont think that had anything to do with the response i received.

so to summarize - you are probably right, this whole experience may have been nothing more than an exercise in futility and all i got was a load of bs from a president who was just saying what he thought i wanted to hear. but at the very least i got to complain and voice my opinion to someone who was in a position to do something about it.
 

unmerged(4828)

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Jul 10, 2001
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I just want to give my opinion since everyone else seems to get a shot ! ;)
When I bought EU2 the game needed improvement.
Today I simply love it...and still there will be a new patch! :D
I think this says alot about paradox as a company, they really try.
As for early releases, sure I sympethize with the people that are dissapointed, but in this case I think we have to remember that
we are dealing with smal companies that might not be able to
wait with their release till after xmas. So if the choice is no game or a buggy game, I vote buggy game.
Personally I like the approach not to set a release date before the
company knows that the game will work, but all companies might not be able to afford this.
And as many have mentioned, if you read boardss like this before you buy the game you will know if the game is buggy. :rolleyes:
Just my opinion.