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Astrotag

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I am currently having a few different issues with the game.
Firstly, when I launch the game it launches on the wrong monitor even though I specify what one to load on in the game settings on the launcher.
Second, when I do get in the game, and it on the correct monitor (only can be done by setting the game to a lower resolution and dragging it over) when i click on the graphics tab the game instantly crashes.
Third, when I try to start a new game in the game settings there is issues with the listings (see attached image)

If anyone has any fixes for these issues I would appreciate it.
Thanks,
Astrotag
 

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Astrotag

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UPDATE:
I got into the game without it crashing and I notice that the objects in the game have incorrect names for example: "object_wallLight.
I am still having the issues above, I am just trying to play on my other monitor.
 

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AndrewT

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I got into the game without it crashing and I notice that the objects in the game have incorrect names for example: "object_wallLight.
That sounds like a corrupted installation. Run a Steam Verify operation against the game, see if that finds anything to fix.
 

Astrotag

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UPDATE:
I managed to fix the issue with the objects showing the wrong names and icons by deleting my PrisonArchitect/data folder and then validating files on steam. Still have the issue where after clicking play on the launcher it goes to the wrong monitor and crashing when I try to go into the graphics menu.
 

AndrewT

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No real idea on that one, sorry.

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt , plus settings.txt and preferences.txt too.

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
 

badAim

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UPDATE:
I managed to fix the issue with the objects showing the wrong names and icons by deleting my PrisonArchitect/data folder and then validating files on steam. Still have the issue where after clicking play on the launcher it goes to the wrong monitor and crashing when I try to go into the graphics menu.
Launcher cache is most likely the reason for that. There's still a several issues caused by it.
Go here:
Code:
C:\Users\%username%\AppData\Local\Introversion\Prison Architect
and delete .launcher-cache folder and do the same for this location:
Code:
C:\Users\%username%\AppData\Local\Paradox Interactive
.

There are also other things that can be done to fix this that used to work. Imma post them if removing launcher cache files does not work for you.