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John Hadley

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There's a bug in the title claimant interface that allows the game to crash if you open the title claimant window again without closing it first. In this situation once you close the title claimant window the game will crash as soon as you move your mouse over any part of the character detail window.

Usually this will cause crashes when a person is jumping from claimant to claimant and province to province trying to find one to get through intrigue or marriage. They may have the find people window open over top of the claimant window, so they don't notice that it is already open and they open it a second time. It won't crash at that moment, but at some time later when they decide to clean up all the open windows on the screen and continue playing because it isn't triggered until after the claimant window has been closed.
 
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John Hadley

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That's good that they know about it. I hope it will be fixed soon because it caused my game to crash no less than fifteen times in my current game. Now that I have discovered the root cause I can probably avoid it more often, but this is a very serious bug given the nature of the game in which the primary gameplay is based on title claimants and the find people window will pop up over the title claimant window so you might try to check claimants again while it is still open on accident.
 

John Hadley

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I disagree that its not much of an issue. If I didn't already buy this game and play it a thousand hours I would have given it a bad review given the amount of times this particular bug has crashed my game. If I play a game for four hours and it crashes 3 or 4 times, that is extremely off-putting. Its easily enough to go find some other game to play and warn my friends against the game's instability if they ask me whether they should buy it or not.
 

Dracko81

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But you didn't seek assistance, if your game crashes and you don't know why you report it in the hope someone else knows a fix. In this case you found it yourself, and reported it. If you give a bad review because of stability and didn't report the issue or look for a solution, your reviews wouldn't be very helpful.
 

John Hadley

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I must agree to disagree with you. It isn't the player's job to make the game work through workarounds and not touching that land mine and if a player refuses to do that it just means to me that he doesn't have excessive time to waste or finds other games more appealing than the prospect of trying to fix one that he has no idea how to do anything about. You can find posts on Steam and here where people claim that the game crashes all the time for them and nobody ever tells them that this may be the problem. Instead customer service asks them if they have 32-bit windows and when they say they don't nobody provides any more help.