Quarto said:
wasn't taking cheap shots at the beta testers, though - rather, objecting to the idea that they are immune from blame. I'm not claiming that the bugs in Paradox games are the fault of the beta testers, but merely noting that as far as we know, it may be their fault.
And I am just pointing out that as they have no responsibility for any part of the product, and they are not accountable, they can have no blame either.
blame: to place responsibility for
responsibility: moral, legal, or mental accountability
accountability: the quality or state of being accountable; especially : an obligation or willingness to accept responsibility or to account for one's actions
As for everthing else you said... well, I can't agree with your point of view. Taking your logic to the extreme, there is only ever one person at fault - the guy at the very top. All the people below him in the hierarchy can clear themselves of blame by applying the same logic you applied to clear the beta testers - that the people in charge should have supervised the process better.
No, they cannot clear themselves that way automatically (though they might occasionally wish they could). The important difference being is that they are employed on a contract to provide a certain service, be it programming, design, marketing, QA, or whatever. Making the game is
their job, and the company has allocated responsibility to individuals within it, and with the responsibility, substantial authority over decisions taken within their area of responsibility. If you are e.g. the lead designer or lead programmer, you
personally are responsible for some parts of the project - it is part of your job description, and responsibility can only be shifted upwards if you can show that problems arise from causes beyond your control and area of responsibility.
An unpaid beta tester, on the other hand, has no such responsibility towards the company. He is a free agent, and whatever the company can get out of him is a bonus. The company cannot make him do anything, nor can it allocate his time. On the other hand, his opinion carries onl, since he is a free agent bound only by an NDA, he has neither a vote in the decision making process nor responsibility for the choices made by the company. In many ways, you get what you pay for: If you want somebody to be accountable, you pay them for their work. Likewise, if you want somebody to be responsible, they must have authority over choices made in their area of responsibility.
It is nice having good beta testers willing to put in countless of hours for free, but whether you are fortunate or unfortunate in your choice of testers, they are not responsible for the game: the development team is.