Surviving Mars - Power, Water & Maintenance Tutorial Freezes

[CrazyEyes99]

Description
Power, Water & Maintenance Tutorial Freezes - Win 10


Windows


Steam

What is your game version?
231,777

Please explain your issue is in as much detail as possible.
Power, Water and Maintenance Tutorial freezes right after building the power accumulator. I can pan around the map but all controls and keys are unresponsive

Can you replicate the issue?
Yes, it happens every time I attempt the tutorial

Attachments

 

[ginjar]

this is happening to me too, I'm new to the game and wanted to do the tutorial first but can't, its really putting me off playing the game

 

[Lynseylee75]

Me too on PS4. Has a solution been posted or an update supplied?

 

[AndrewT]

Description
Power, Water & Maintenance Tutorial Freezes - Win 10


Windows


Steam

What is your game version?
231,777

Please explain your issue is in as much detail as possible.
Power, Water and Maintenance Tutorial freezes right after building the power accumulator. I can pan around the map but all controls and keys are unresponsive

Can you replicate the issue?
Yes, it happens every time I attempt the tutorial

Attachments

That log is oddly truncated and doesn't show the game even starting. Can you generate the problem again and attach here the newest log file immediately afterwards? Thanks..

 

[ChoGGi_2]

That log is oddly truncated

It's how it looks after certain crashes (mostly why I did the Log Flush mod).

 

[jeffersonwagner]

I have the same problem. I bought the game yesterday, I'm not using mods an I can't finish the tutorial because of this!
I think the power accumulator has a problem with its movement. The freeze occurs right after the drones finish the construction of the power accumulator.

Please, try to solve it quickly, or else I won't be able t play with a power accumulator.

my log:

time 0:00:00:016
*** executable info
Timestamp: 5b64210d
Date: Fri Aug 3 06:31:57 2018


*** hardware info
CPU Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
CPU count 4
Phys. Memory 8123 MBytes
Memory In Use 37%
Disk Free 63560 MBytes


*** OS info
OS: Windows 10
Version: 10.0.17134


*** Debug::Init()


time 0:00:00:078
Steam initialized (AppId 464920)
Language: Brazilian
time 0:00:02:938
Voice Language: English
time 0:00:03:125

*** RenderDevice::Init: started...

time 0:00:04:172
*** Texture headers: 10110 loaded, 0 newer, 9 ms

time 0:00:04:235
*** graphics info
GPU AMD Radeon R7 M260 (Feature Level: 11.0)
API d3d11
GPU Driver Version N/A
GPU Driver Package Version N/A
time 0:00:04:469
Platform: {
desktop = true,
developer = false,
editor = true,
goldmaster = true,
pc = true,
pops = true,
steam = true,
}

time 0:00:05:172
Enumming all 1 sound devices
Found a sound device 'Fones de ouvido / Alto falantes (Realtek High Definition Audio)' (ID: {0.0.0.00000000}.{c1e0033e-b60e-46ae-a24c-dc44b188aa2e}), format: 0000fffe, channels: 2, sample rate: 48000, bits: 32, role: 0000000f
*** Sound device 'Fones de ouvido / Alto falantes (Realtek High Definition Audio)' (ID: {0.0.0.00000000}.{c1e0033e-b60e-46ae-a24c-dc44b188aa2e}), format: 0000fffe, channels: 2, sample rate: 48000, bits: 32