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epic146gaming

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Sep 1, 2020
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  • Europa Universalis IV
  • Europa Universalis IV: Conquest of Paradise
  • Cities: Skylines
  • Europa Universalis IV: El Dorado
  • Cities: Skylines - Mass Transit
  • Cities: Skylines - Green Cities
  • Crusader Kings III
I just bought CK3, and it crashes whenever I load the game. Crash logs:

[15:46:38][gfx_dx11_texture.cpp:131]: D3D error (D:\jenkins\workspace\titus-steam\cw\clausewitz\pdx_gfx2\DX11\gfx_dx11_texture.cpp:131): hr returned: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.


[15:46:38][gfx_dx11_master_context.cpp:478]: Failed creating texture
[15:46:38][gfx_dx11_swapchain.cpp:197]: D3D error (D:\jenkins\workspace\titus-steam\cw\clausewitz\pdx_gfx2\DX11\gfx_dx11_swapchain.cpp:197): DeviceRemoveReason returned: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.


[15:46:38][gfx_dx11_shaderstate.cpp:57]: D3D error (D:\jenkins\workspace\titus-steam\cw\clausewitz\pdx_gfx2\DX11\gfx_dx11_shaderstate.cpp:57): hr returned: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.


[15:46:38][gfx_dx11_master_context.cpp:669]: Failed creating shader
[15:46:38][gfx_dx11_shaderstate.cpp:140]: Failed getting shader for VS_surroundmap
[15:46:38][gfx_dx11_master_context.cpp:531]: Failed creating shader state
[15:46:38][gfx_dx11_master_context.cpp:669]: Failed creating shader
[15:46:38][gfx_dx11_shaderstate.cpp:140]: Failed getting shader for VS_surroundmap
[15:46:38][gfx_dx11_master_context.cpp:531]: Failed creating shader state
[15:46:38][gfx_dx11_master_context.cpp:669]: Failed creating shader
[15:46:38][gfx_dx11_shaderstate.cpp:140]: Failed getting shader for VS_surroundmap
[15:46:38][gfx_dx11_master_context.cpp:531]: Failed creating shader state
[15:46:38][gfx_dx11_base_buffer.cpp:62]: D3D error (D:\jenkins\workspace\titus-steam\cw\clausewitz\pdx_gfx2\DX11\gfx_dx11_base_buffer.cpp:62): hr returned: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.


[15:46:38][gfx_dx11_master_context.cpp:419]: Failed creating constant buffer
[15:46:38][gfx_dx11_pixelbuffer.cpp:178]: D3D error (D:\jenkins\workspace\titus-steam\cw\clausewitz\pdx_gfx2\DX11\gfx_dx11_pixelbuffer.cpp:178): hr returned: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.


[15:46:38][gfx_dx11_master_context.cpp:442]: Failed creating pixel buffer
[15:46:38][gfx_dx11_master_context.cpp:442]: Failed creating pixel buffer
[15:46:39][gfx_dx11_master_context.cpp:669]: Failed creating shader
[15:46:39][gfx_dx11_shaderstate.cpp:140]: Failed getting shader for VertexShaderFullscreen
[15:46:39][gfx_dx11_master_context.cpp:531]: Failed creating shader state
[15:46:39][gfx_dx11_master_context.cpp:669]: Failed creating shader
[15:46:39][gfx_dx11_shaderstate.cpp:140]: Failed getting shader for VertexShaderFullscreen
[15:46:39][gfx_dx11_master_context.cpp:531]: Failed creating shader state
[15:46:39][gfx_dx11_master_context.cpp:669]: Failed creating shader
[15:46:39][gfx_dx11_shaderstate.cpp:140]: Failed getting shader for VertexShaderFullscreen
[15:46:39][gfx_dx11_master_context.cpp:531]: Failed creating shader state
[15:46:39][gfx_dx11_master_context.cpp:669]: Failed creating shader
[15:46:39][gfx_dx11_shaderstate.cpp:140]: Failed getting shader for VertexShaderFullscreen
[15:46:39][gfx_dx11_master_context.cpp:531]: Failed creating shader state
[15:46:39][gfx_dx11_master_context.cpp:442]: Failed creating pixel buffer
[15:46:53][gfx_dx11_master_context.cpp:442]: Failed creating pixel buffer
[15:46:53][pdx_terrain.cpp:528]: Failed to load textures
[15:46:53][gfx_dx11_master_context.cpp:395]: Failed creating vertex buffer
[15:46:53][gfx_dx11_master_context.cpp:407]: Failed creating index buffer
[15:46:53][gfx_dx11_master_context.cpp:395]: Failed creating vertex buffer
[15:46:53][gfx_dx11_master_context.cpp:407]: Failed creating index buffer
[15:46:53][gfx_dx11_master_context.cpp:419]: Failed creating constant buffer
[15:46:53][gfx_dx11_master_context.cpp:419]: Failed creating constant buffer

It looks like it could be a graphical bug. Anyone know what to fix?
 
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Run a Steam Verify operation against. the game, see if that finds anything to fix.

If not DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/settings.txt and pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log .
 
Run a Steam Verify operation against. the game, see if that finds anything to fix.

If not DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/settings.txt and pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log .
i realy dont understand what to do its like idk i just cant can you explain in steps if you can
 
Just get this file made and posted here please, I think I explain it fairly clearly:

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
 
Just get this file made and posted here please, I think I explain it fairly clearly:

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
where do i save file
 
My crash is not on start, but after short playing the game.
Then it is not the same problem, as that was a crash at start. In future please make your own new thread, thanks.

We see a number of mod errors in that log, so if this crash happens when using any mods they are very likely the problem.

Otherwise is the crash repeatable from a particular save game file? or does it happen in any new campaign you start as well?