Hi, so I have Surviving Mars on Epic Games but when I try to launch it, a white window opens up for like 2 seconds, then closes.
I followed some troubleshooting things but still could not fix it (I even tried using a different graphics card with a newer DirectX version but still no luck). The log file does not provide any useful information whatsoever. In fact, its only 19 lines which say the processor I'm using, RAM, and OS version and when I launched the executable. Nothing else of value. I did however open up event viewer and found this:
Faulting application name: MarsEpic.exe, version: 1.0.0.0, time stamp: 0x5de4f400
Faulting module name: MarsEpic.exe, version: 1.0.0.0, time stamp: 0x5de4f400
Exception code: 0xc0000005
Fault offset: 0x00000000001d001e
Faulting process id: 0x2df8
Faulting application start time: 0x01d669ed50985ed7
Faulting application path: C:\Program Files\Epic Games\SurvivingMars\MarsEpic.exe
Faulting module path: C:\Program Files\Epic Games\SurvivingMars\MarsEpic.exe
Report Id: 46ab1158-1b7d-43e2-9e27-806c989cad1b
Faulting package full name:
Faulting package-relative application ID:
If someone knows how to fix this issue, then please tell me how to fix it because I am interested in this game. Thank you.
I followed some troubleshooting things but still could not fix it (I even tried using a different graphics card with a newer DirectX version but still no luck). The log file does not provide any useful information whatsoever. In fact, its only 19 lines which say the processor I'm using, RAM, and OS version and when I launched the executable. Nothing else of value. I did however open up event viewer and found this:
Faulting application name: MarsEpic.exe, version: 1.0.0.0, time stamp: 0x5de4f400
Faulting module name: MarsEpic.exe, version: 1.0.0.0, time stamp: 0x5de4f400
Exception code: 0xc0000005
Fault offset: 0x00000000001d001e
Faulting process id: 0x2df8
Faulting application start time: 0x01d669ed50985ed7
Faulting application path: C:\Program Files\Epic Games\SurvivingMars\MarsEpic.exe
Faulting module path: C:\Program Files\Epic Games\SurvivingMars\MarsEpic.exe
Report Id: 46ab1158-1b7d-43e2-9e27-806c989cad1b
Faulting package full name:
Faulting package-relative application ID:
If someone knows how to fix this issue, then please tell me how to fix it because I am interested in this game. Thank you.
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