Anything new from the freezing bug?

**sadsid** · 29-06-2012 17:30

The game is on the shelf till answer found no pleasure in playing it when you know it will freeze on you at some point
shame its a good game.
Eric

**Ozzy65** · 30-06-2012 14:50

Didn´t I mention before? On my Notebook, running a VISTA System, I haven´t suffered the freezing bug. The game runs a bit stuttering due to a smaller CPU, but it runs. On my "main Machine" with XP Pro SP3 it doesn´t... Could that be any useful hint for JanH & Co.? I hope you´re still working on it, right? Or do you really leave the "minority" alone with their issue?

**abirner** · 30-06-2012 17:32

Hi fellow bug-ridden co-players, hi dear devs,

I too have a recurring freezing problem: the game stands still, only alt-del-ctrl gets me control of my pc back. I just had such a crash (after 3 hrs of great fun and immersive playing). So I have a great game, that frustrates me by hanging up occasionally. Fortunately, the hang-ups in my case are random, so til now I could get every mission done. Problem is, the later missions get more complex and with that longer to play, what increases the chance of a hang-up. The current freeze might have had something to do with the NWAC process reserving about 960.000K RAM (I looked it up after the freeze) - I thought that might not be intentional but the source of the freeze? (My machine is moderately up to date btw with Intel 4-core CPU and 4 GB RAM). And I think the freezes in my case are conntected to refueling, as this time, and for sure at one other freeze before, I just had ordered some planes to refuel by right-clicking a refuel-plane.
Maybe its worth to check the code-area for refueling for some ram leaks or other programming glitches.

I'm hoping that you will get behind that problem, godspeed with that!

Here are the contents of TTG_NAVALWAR_LOG2012-06-30 (shortened to 45.000 chars due to forum post limit. (Why I can't post attachments I don't now, I'm not new to the forum.) I cut out some of the recurring messages about refueling operations, they just repeat over and over and are in the original 240.000 chars long!)

**MaxRiga** · 30-06-2012 19:42

Let me share my ideas how do I see this situation.

1- The game, unfortunately, didn't get profit. I bet it doesn't even cover it's expenses.
2- They have some kind of fight in the company. The person who should be fixing bugs doesn't want to work for free because the company has no money to keep paying salaries to its devs ( or Devs them self have no money ).
3- JohN is very stressed and this why he doesn't show up here so often. 95% of his work time we was here before the release. Now he's almost gone from this forum.

You could see Paradox was trying to help guys with massive advertisement ( and sales ) but it didn't work out. I'm sure Paradox as publisher lost more then get from this game too.

Once again, I'm not happy about it. I like this game and I'd love to see Turbo Games alive and prosper. They might to risk and try to create DLC so to try to cover all the expenses. In this case we might see this freezing bug fixed. Other way I see no way they fixed this bug. Unfortunately I bought this game through Steam and I can demand my refund ( that the Steam rules )

((

**Herman Hum** · 30-06-2012 20:14

Originally Posted by MaxRiga

The person who should be fixing bugs doesn't want to work for free because the company has no money to keep paying salaries to its devs ( or Devs them self have no money ).

Pure speculation but, if true, is still irrelevant, IMO. He already took the money to produce a product. The fact that a highly dysfunctional game was delivered means that he was paid for non-delivery. To be paid twice for fixing the problems he failed to resolve upon release is illogical.

**Ozzy65** · 07-07-2012 17:20

Hey, did you stop any work on fixing the freezing bug? Haven´t seen any information since beginning of July.

**BjornB** · 10-07-2012 17:29

Originally Posted by Ozzy65

Hey, did you stop any work on fixing the freezing bug? Haven´t seen any information since beginning of July.

No. Nothing new to report lately though :/

**troublemaker** · 10-07-2012 18:10

Originally Posted by BjornB

No. Nothing new to report lately though :/

Really nothing? That test posted by niripas didn't help? You are still unable to reproduce it?

**niripas** · 10-07-2012 20:42

BjornB, maybe if you guys would provide us with some debug version with extensive logging it would help to nail the problem?

**abirner** · 12-07-2012 00:34

Originally Posted by BjornB

No. Nothing new to report lately though :/

Hi BjornB,

I just got another freeze, just as I was giving one of my NATO refuel planes a "fly to that point" order. I posted in this thread similar problems on the 30-06-2012 (with log-dumps). I think this refuel-plane thing is a lead you should look into; somewhere in there lurks a memory leak I think (as in the current freeze, the nwac.exe process had reserved about 850 MB of memory, seems a bit much...)

Regards,
Arno Birner

**BjornB** · 12-07-2012 09:03

Thank you for the feedback!

**abirner** · 21-07-2012 15:25

Hi BjornB,

I just finished this mission (C01S10) that made problems (although that refuel related freeze appeared in another earlier mission also). But here is the relevant info for you: I did not launch any refuel airplanes this time and had no problems with any freeze. I think that strongly suggests if not proofs the idea, that the refueling routine has some kind of bug.
Although the memory usage of about 850 MB seems normal on my machine, it was like that this time, after all worked out well. I hope this helps some and I'd really like to know if you find something out about that. The logs definetly show some problems with refueling (a loop of some kind I guess), because the same error-info comes up over and over (and over...) again.

Greetings,
Arno Birner

**BjornB** · 21-07-2012 20:45

Thank you very much for your feedback!

**FDokal** · 25-07-2012 22:58

Hi all,

tried the demo some time ago and eventually bought the game because it was at 5€ on Gamersgate.

Unfortunately, as happened with the demo, the display freezes as soon as I input like more than 3 orders in a row. The platforms continue to have fun, to the point that the scenario is won, but I just have no more visual feedback.

With all PC I tried it with, while the specs and OS were different, I noticed that the memory usage constantly froze along the display.

Not sure what other infos I could give given the amount of details you already received by other consumers.

I wish you to find what is plaguing your product with such a game-breaking bug because it's masking all your hard work.

**Ozzy65** · 26-07-2012 11:40

Originally Posted by BjornB

Thank you very much for your feedback!

Hi Björn,

your responses are very polite. But - is there any progress with fixing that issue? Still players are delivering reports, but there´s absolutely no feedback how the work is going on. I cannot believe that he devs have no clue how to fix the bug. They have been able to program this nice game, so i think they must be able to fix any fault in their own work... If it was a software programmed by any other person, i surely think it would be a problem, but this is their own...

Regards,

Ozzy65

**steve58** · 26-07-2012 14:54

If you read this somewhat mis-named thread, you'll see the focus appears to be on DLC, not fixes or functionality...

**BjornB** · 26-07-2012 21:24

I really wish I had something to add here :/ Also, I'm out of the office atm (vacation) as well. But I will do my best to follow up on this once I get back.

**Ozzy65** · 26-07-2012 23:48

Originally Posted by steve58

If you read this somewhat mis-named thread, you'll see the focus appears to be on DLC, not fixes or functionality...

Yup,
I think you´re right... :-( One could get the impression the guys focus on making mo´ money with that DLC´s... On the other hand - if they get ALL players have a functional game, more players would buy the DLC´s... ;-)

**MeAnMe** · 27-07-2012 17:22

I really like this game, reminds me of playing Harpoon back in the day..

Anyway like lots of others I can't complete because it crashes all the time on the big missions with lots of units/missiles/sonar buoys.

I have a HP DV6, core i7-2630 laptop running Windows 7 - 64 bit radeon HD6770M and no problem with any other game, just this one (So it isn't just xp issues as some suggest).

I've been watching this forum for about a month now hoping for a fix, but it doesn't seem like anyone is actively working on it? (no patches for a month?) Perhaps you are underestimating the number of people affected due to the annoying requirements for posting here? Steam forums and other places have lots more people mentioning the issue.

I don't usually complain and understand the difficulties in debugging software, but if it isn't being worked on as a priority anymore please let me/us know and I will give up waiting/checking this forum and go dig up an old copy of harpoon or something instead and write it off as an unfortunate bad investment.

**boydyma** · 29-07-2012 13:58

Originally Posted by MeAnMe

I really like this game, reminds me of playing Harpoon back in the day..

.....

I don't usually complain and understand the difficulties in debugging software, but if it isn't being worked on as a priority anymore please let me/us know and I will give up waiting/checking this forum and go dig up an old copy of harpoon or something instead and write it off as an unfortunate bad investment.

You said it in a nutshell. I bet if we went through their profit and loss sheet you would find something there which is the real reason why there is no bug hunting going on.

THIS really is a niche market, and how much time and cash has been sunk into this vs the returns they are getting, not including putting a coder on an endless bug hunt 7 days a week. i kind of wish there was a way for this to happen, maybe even get paradox supervision/quality control overwatch. But I won't hold my breath, I just check these forums once every fortnight or so and see the complaint threads growing longer and walk away to play something else like Harpoon (for those lucky ones who DO have an old copy) or something else

*EDIT*

I am not going to say anything more than do not hold your breath on this issue..... The advice that I was given was thus....

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