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Thread: Game crash after the esrb notice screen

  1. #1

    Game crash after the esrb notice screen

    I already try'd the paradox support, this is why i ask some help over there :

    Hello Mystermask,

    Your DxDiag does not show any signs of what might be causing this crash. Since this is not a wellknown issue the best way to go at it is the proper forum (http://forum.paradoxplaza.com/forum/...ers-of-Ardania).

    Kind Regards,

    When i launch the game it crash after the esrb notice screen.

    Config :
    Cpu : Amd phenom II x4 965 C3 black edition (temp 35
    Ram : Corsair Dominator GT (pass the memtest, so ok)
    Graphic card : X1950XTX (lastest drivers already and ok with every other game)
    OS : Windows XP pro 32 sp3.

    I really want to play that game i bought on steam, please, help.

  2. #2

  3. #3
    What happens when it "crash"?
    Do you get any messages?

  4. #4
    No, just a crash after the esrb screen, nothing more.

    The observer of event of the system tell me the doa.exe crash and the vision90.dll seem to be the cause. ( 0x00054b77 )

  5. #5
    Have you installed all the extra packages?
    (Physix, directx ++)

    They can all be found in the game installation dir!

  6. #6
    Yes, i did it. No difference.

  7. #7
    You have also verified the integrity through steam?

    Sorry if you've already done all this.. Just going through what I've had problems with in the past

  8. #8
    Yes, i already done this 4 time, i even try'd to remove the "vision90.dll" then let steam redownload him and i downloaded the game 3 times.

    Dont be sorry, you are giving my an better help that i recieved from paradox support, thank you for that.

  9. #9
    Sounds like you have done alot already!

    Have you tried getting hold of a vision90.dll from a diffrent location than steam?

    Hehe, it seems so!
    I know how annoying it is when things like this don't work out - so I'm happy to help any way I can

  10. #10
    Yeah, without success, the game doesnt work with those on the internet, it dont launch or made different error like "the version of the vision90.dll" is wrong.

  11. #11
    Community Manager Administrator BjornB's Avatar
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    Hello Mysterymask,

    I'm sorry for the lack of answers to your post. I will try to propose some sort of solution to you.

    According to the developers this particular issue probably is some sort of compatibility issue with the vision engine. Most likely the graphic card, but this is just a guess.

    Could you try deleting the "kirby profile" (Steam\steamapps\common\defenders of ardania\kirby.profile) and reinstall the game and see if that helps?

    Best regards
    You can always check out my reborn twitter attempt: @BjornB_pdx - it kind of sucks though. But sometimes there is interesting/useful info there

  12. #12
    Thanks for the reply.

    I tested removing kirby.profile and reinstalled the game by checking file on steam, same error.

    I desinstalled the whole game and redownloaded it by steam then removed the kirby.profile and launched the game, same error.

    I re-checked the game by steam, kirby.profile his back, but same error.

    If that can help, my drivers are ati catalyst 10.2, and i cant install any newest driver on that graphic card.

    See the error :

    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 64 6f 61 ure doa
    0018: 2e 65 78 65 20 30 2e 30 .exe 0.0
    0020: 2e 30 2e 30 20 69 6e 20 .0.0 in
    0028: 76 69 73 69 6f 6e 39 30 vision90
    0030: 2e 64 6c 6c 20 38 2e 31 .dll 8.1
    0038: 2e 38 2e 30 20 61 74 20 .8.0 at
    0040: 6f 66 66 73 65 74 20 30 offset 0
    0048: 30 30 35 34 62 37 37 0d 0054b77.
    0050: 0a .

  13. #13
    I just receive this from the support :

    Hello Mystermask,

    That computer has a video card that is below the minimum specifications. I'm sorry, but the game will not run on that computer. If you do not have access to another, I must advice you to request a refund from the seller.

    Kind Regards,


    Lol.... A config who run crysis and crysis2 on very high not enough for this game xD. Yes, i think i m gonna ask for a refund. Thanks for the help you try'd to provide over there.

    Edit: Just checked, i bought it on steam, i m fucked. Steam does not refund game.
    Last edited by Mystermask; 15-04-2012 at 22:56.

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