Lost my HoI Disc

[Comrade Chaos]

So, let's say your sister's kids decided run about your home, looking through ever nook and cranny and got into some CD's. Now let's say it's say one of them was HoI and it can't be found.

I have the case for the disc (It has a proof of purchase) and I might be able to find the manual. I'm sure Paradox is awfully cautious about just throwing games at people, but what can I do? I have the base game and expansions (Expansions bought at GamersGate) registered here if that somehow legitimizes my case.


- Sincerely, I Hate Kids

[comsubpac]

your distributor might replace your disc when you still have a receipt. paradox usually doesn't do it.

[Comrade Chaos]

I found the manual+activation code.

your distributor might replace your disc when you still have a receipt. paradox usually doesn't do it.

It was a gift, so I don't have any of those. I guess I'm asking for the game (That feels really bad saying). I really can't pay 10$ after buying PoN.

Y'know, if Paradox had a Steam kind of thing, I could just download it. One boon Steam has.

[s1234567890m]

IIRC when some asked if paradox would give them a free copy of HOI3 afte r D2D stopped letting him download it, they said no

[Comrade Chaos]

IIRC when some asked if paradox would give them a free copy of HOI3 afte r D2D stopped letting him download it, they said no

Alas, I expect the same. I can understand.

[Castellon]

You can always try zendesk, give them the whole story with codes (It is safe to give them the codes) and a pic of the Box and manual, not saying it will happen but you can try.

[Susana]

You can PM me. I dealt with the HoI 3 D2D chap as well. With more than 300.000 members we can't address everyone individually but we try to help when possible and within our means.

Kind regards
Susana

[Comrade Chaos]

You can always try zendesk, give them the whole story with codes (It is safe to give them the codes) and a pic of the Box and manual, not saying it will happen but you can try.

I haven't a clue what Zendesk is and my googling doesn't seem to enlighten me.

[safferli]

I haven't a clue what Zendesk is and my googling doesn't seem to enlighten me.

paradox.zendesk.com

It's some kind of third-party support tool/webpage, but Paradox people are "sitting behind" the Paradox part, I think.

[AndrewT]

I haven't a clue what Zendesk is and my googling doesn't seem to enlighten me.

That's weird. When I Google "zendesk" the very first hit is:

www.zendesk.com
Help Desk Software and Support Ticket Software by Zendesk.
Web-based customer support software used by thousands of companies worldwide.

Maybe your browser has been hacked by some sort of malware?

[Comrade Chaos]

That's weird. When I Google "zendesk" the very first hit is:


Maybe your browser has been hacked by some sort of malware?

I had no idea how it related to Paradox support. I've never seen a single reference to it the entire time I've been on the forum.

[Castellon]

My Apologies I should have been more specific.