It's unfortunate that other game studios in the 4x genre have had similar releases and made similar promises. I know that's not the fault of Paradox and Kerberos, but it's understandable that the community is a bit pessimistic in this regard.
Absolutely! You should be ashamed of yourselves for selling this incomplete mess to the public.I appreciate that company folks are showing up to apologize. That said: when you know you don't have a finished game, yet still sell people pre-orders for a finished game, it's not really 'mistake' or "failure" territory. It's 'crappy thing we intentionally did' territory.
We are sorry for the situation,
but we have complete confidence in the Kerberos development team and we believe in this game.
The developers are working very hard to update and patch the game,
they truly love their game and will support it for as long as it takes.
I completely respect that you are skeptical, but we will deliver.
But you have so badly failed us all......:sad:
I appreciate that company folks are showing up to apologize.
That said: when you know you don't have a finished game, yet still sell people pre-orders for a finished game, it's not really 'mistake' or "failure" territory. It's 'crappy thing we intentionally did' territory.
I liked SotS, and I'll be happy to pay for SotS II whenever it's actually ready to go.
This isn't.
It's got menus, game modes, and other features that are supposed to be in the game but aren't.
It's got crashes galore, half the time it freezes when I try to confirm game creation.
It chugs along way slower than it should - I've got more than minspec on everything but graphic card and I've turned all settings to minimum so it should not be this choppy/laggy.
It should not have been released, and everyone at paradox/kerb had to know it but decided to release it anyway, and then rely on weeks/months of patches to get it finished. Not cool.
I'm asking gamersgate for a refund, using some copy&paste from this post. Their refund policy says that if you have issues that keep you from running the game, your computer meets spec, and their tech support guys aren't able to get the game working right, they'll issue a refund.
It's worth asking.
Let me know if when it's done and I'll happily repurchase. But I didn't pay forty bucks for a game that won't be done for at least weeks and possibly months.
But you have so badly failed us all......:sad:
I do have to say it feels a bit like MOO 3 looking at this from a consumers perspective...
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I kinda think the devs knew the state of the game leading into this week.They would also have expected this fire storm just like Paradox,hence no gaming press getting the game.
I understand that you are upset, but the game will be updated frequently by Kerberos!
No, like it or hate it, at least MOO 3 was feature complete and working when released.
Ha, point defence didn't fire on missiles/fighters and the racial diplomacy stuff wasn't hooked up, just off the top of my head.
I understand that you are upset, but the game will be updated frequently by Kerberos!
They are a small, dedicated development team that truly love their game and will support it for as long as it takes.
Our goal is that the game will be very improved shortly,
so we hope that you will stay with us!
But if you feel that you don´t want to wait for the updates, we do understand.
So you can absolutely e-mail our support if you want compensation or refunds at support (@) paradoxplaza . com
Even though we of course hope that you give us a chance to update the game and give you a good gameplay experience.
Games with initial problems at release will not be refunded until the developers/publisher have got a chance to fix the problems with a patch, fix, update or similar.
But if you feel that you don´t want to wait for the updates, we do understand.
So you can absolutely e-mail our support if you want compensation or refunds at support (@) paradoxplaza . com
Even though we of course hope that you give us a chance to update the game and give you a good gameplay experience.