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Thread: Cities in Motion first-aid technical guide

  1. #1

    Cities in Motion first-aid technical guide

    If you are running into troubles with Cities in Motion (in-game crashes, or game not starting), first make sure that:
    - your rig Hardware specs are above the standard requirements.
    OS: Microsoft Windows XP/Vista/7, OS X Snow Leopard 10.6.3, or later
    Processor: 2 GHz Dual Core or higher
    Memory: 2GB RAM
    Hard Disk Space: 2GB
    Video Card: NVIDIA GeForce 8800/ATI Radeon HD 3850 or higher with 512 MB RAM, OpenGL 3.0
    *Intel-integrated graphic cards are not supported
    - you have updated your Graphics driver to the latest version from your manufacturer website
    Also, if you have a laptop with two graphic cards, make sure that you are not using the integrated one.

    If you are not out of troubles yet, it is a good time to report your problem on the forums.
    When you do so, we are very thanksful if you provide us with:
    - an accurate description of the problem
    i.e at what point does it crash, does it happen everytime, what do you see...
    - your hardware specifications
    CPU, RAM, Graphics card and video memory and Operating System
    - the content of log_metro.txt which you can find
    - on Windows, in your User document folder in the sub-folder Cities in Motion (C:\Users\*username*\Documents\Cities In Motion)
    - on Mac, in /Users/*username*/Library/Application Support/Cities in Motion
    - any information the system reports when the crash happens

    Remember to register your game to access the Tech Forum to get more detailed support. http://forum.paradoxplaza.com/forum/...ame-and-HOW***
    Last edited by co_damsku; 13-09-2011 at 14:36.

  2. #2
    hi i have tried everything to get this game working to no avail please help it looks like a awesome game every time i go to load in steam i get library error 988 havent been able to launch the game since i got it tryed drivers dll files changed script files updated direct x etc everything i could find on this topic i have tried ha


    ------------------
    System Information
    ------------------
    Time of this report: 11/19/2011, 18:32:05
    Machine name: CHRIS-PC
    Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 05/25/10 14:39:27 Ver: 08.00.15
    Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (4 CPUs), ~3.1GHz
    Memory: 6144MB RAM
    Available OS Memory: 6136MB RAM
    Page File: 2312MB used, 9955MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x6899)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00
    Display Memory: 3823 MB
    Dedicated Memory: 1012 MB
    Shared Memory: 2811 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: W2442
    Monitor Id: GSM56D9
    Native Mode: 1920 x 1080(p) (59.934Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
    Driver File Version: 8.17.0010.1103 (English)
    Driver Version: 8.911.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/26/2011 12:04:28, 892416 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2BD9-11CF-FD77-0A2BBEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6899
    SubSys ID: 0x0B001002
    Revision ID: 0x0000
    Driver Strong Name: oem61.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8 .911.0.0ci\ven_1002&dev_6899
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104383C0& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6037 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/29/2010 16:48:44, 2260256 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104383C0& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6037 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/29/2010 16:48:44, 2260256 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (USB Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: USB\VID_047F&PID_AD01&REV_0100&MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 20:43:52, 109696 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek HDMI Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_104383C0& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6037 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/29/2010 16:48:44, 2260256 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (USB Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 20:43:52, 109696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: FrontMic (Realtek High Definition Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6037 (English)
    Driver Attributes: Final Retail
    Date and Size: 1/29/2010 16:48:44, 2260256 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Multimedia Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC313
    FF Driver: n/a

    Device Name: USB Multimedia Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC313
    FF Driver: n/a

    Device Name: USB Multimedia Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC313
    FF Driver: n/a

    Device Name: Logitech BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC71C
    FF Driver: n/a

    Device Name: Logitech BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC71C
    FF Driver: n/a

    Device Name: Logitech BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC71C
    FF Driver: n/a

    Device Name: Logitech BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC71C
    FF Driver: n/a

    Device Name: Logitech BT Mini-Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC71C
    FF Driver: n/a

    Device Name: ?
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x047F, 0xAD01
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3A36
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC313
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Logitech HID-Compliant Keyboard
    | Vendor/Product ID: 0x046D, 0xC71B
    | Matching Device ID: hid\vid_046d&pid_c71b
    | Lower Filters: LHidFilt
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant Bluetooth Mouse
    | Vendor/Product ID: 0x046D, 0xC71C
    | Matching Device ID: hid\vid_046d&pid_c71c&col01
    | Upper Filters: LMouFilt
    | Lower Filters: LHidFilt
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 10.0 GB
    Total Space: 51.2 GB
    File System: NTFS
    Model: ST2000DL003-9VT166 ATA Device

    Drive: D:
    Free Space: 111.4 GB
    Total Space: 953.9 GB
    File System: NTFS
    Model: ST31000528AS ATA Device

    Drive: E:
    Free Space: 402.0 GB
    Total Space: 425.7 GB
    File System: NTFS
    Model: ST2000DL003-9VT166 ATA Device

    Drive: F:
    Free Space: 641.8 GB
    Total Space: 1430.8 GB
    File System: NTFS
    Model: ST2000DL003-9VT166 ATA Device

    Drive: G:
    Model: PIONEER DVD-RW DVR-218L ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_84181043&REV_00\3&115 83659&0&E0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_82D41043&REV_00\3&115 83659&0&E9
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
    Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&115 83659&0&A2
    Driver: n/a

    Name: Marvell 91xx SATA 6G Controller
    Device ID: PCI\VEN_1B4B&DEV_91A3&SUBSYS_84001043&REV_11\4&37C 265C7&0&0008
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_84181043&REV_00\3&115 83659&0&D8
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_82D41043&REV_00\3&115 83659&0&E8
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
    Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&115 83659&0&A1
    Driver: n/a

    Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
    Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&18A BAD59&0&00E2
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_00\3&115 83659&0&D7
    Driver: n/a

    Name: Intel(R) ICH10 Family SMBus Controller - 3A30
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_82D41043&REV_00\3&115 83659&0&FB
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
    Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_836B1043&REV_13\3&115 83659&0&38
    Driver: n/a

    Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&1B3 59D48&0&10F0
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_00\3&115 83659&0&EF
    Driver: n/a

    Name: Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
    Device ID: PCI\VEN_8086&DEV_3A26&SUBSYS_82D41043&REV_00\3&115 83659&0&FD
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
    Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_836B1043&REV_13\3&115 83659&0&18
    Driver: n/a

    Name: NEC Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\4&CF8 5AA7&0&0010
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_82D41043&REV_00\3&115 83659&0&D2
    Driver: n/a

    Name: Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
    Device ID: PCI\VEN_8086&DEV_3A20&SUBSYS_82D41043&REV_00\3&115 83659&0&FA
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 2 - 3409
    Device ID: PCI\VEN_8086&DEV_3409&SUBSYS_836B1043&REV_13\3&115 83659&0&10
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501002&REV_00\4&2F1 C4782&0&0118
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_82D41043&REV_00\3&115 83659&0&D1
    Driver: n/a

    Name: Intel(R) ICH10R LPC Interface Controller - 3A16
    Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_82D41043&REV_00\3&115 83659&0&F8
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
    Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_836B1043&REV_13\3&115 83659&0&08
    Driver: n/a

    Name: ATI Radeon HD 5800 Series
    Device ID: PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00\4&2F1 C4782&0&0018
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_82D41043&REV_00\3&115 83659&0&D0
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
    Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&115 83659&0&A3
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
    Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_836B1043&REV_13\3&115 83659&0&00
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 3 - 3A44
    Device ID: PCI\VEN_8086&DEV_3A44&SUBSYS_84181043&REV_00\3&115 83659&0&E2
    Driver: n/a

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_82D41043&REV_00\3&115 83659&0&EA
    Driver: n/a

    Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
    Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&115 83659&0&A0
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82D41043&REV_90\3&115 83659&0&F0
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1751 4
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    MACSReaderMP3 Filter,0x00200000,0,1,MACSReaderAVI.ax,1.00.2006.0 804
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,11.06.0000.5071 8
    ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,11.06.0000.507 18
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    SelfMusicVideo Dump Filter,0x00200000,1,0,TG_Dump0708.DLL,8.01.2008.52 00
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.507 18
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.507 18
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,11.06.0000 .50718
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,11.06.0000.5071 8
    SpatialStereo Filter,0x00200000,1,1,3DAudio.ax,
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    NEDFilter4Samsung Filter,0x00200000,0,1,NEDFilter4Samsung.ax,8.01.00 00.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    P3Sourcer,0x00600000,0,1,muzaf1.dll,1.00.0000.6041 0
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,11.06.0000.5071 8
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    MusicCity Audio Decoder,0x00200000,1,1,muzdecode.ax,1.00.0000.6020 7
    MusicCity MPEG4 Splitter Filter,0x00200000,1,1,muzmp4sp.ax,1.00.0000.60210
    MusicCity Windows Media Splitter,0x00200000,1,1,muzwmts.dll,1.00.0000.6020 8
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    BlueCode Audio Effect,0x00200000,1,1,muzeffect.ax,1.00.0000.60210
    MusicCity MPEG Splitter,0x00200000,0,1,muzmpgsp.ax,1.01.0007.0911
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
    MusicCity OGG Splitter,0x00200000,1,1,muzoggsp.ax,1.00.0000.6020 7

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.175 14
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.507 18
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

    Audio Capture Sources:
    Microphone (USB Audio Device),0x00200000,0,0,qcap.dll,6.06.7601.17514
    FrontMic (Realtek High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

    WDM Streaming Capture Devices:
    Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    Google Camera Adapter 0,0x00000000,0,0,,
    Google Camera Adapter 1,0x00000000,0,0,,

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Realtek HDMI Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Speakers (USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Realtek HDMI Output (Realtek Hi,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Speakers (USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

  3. #3
    sorry forgot to say log gets stuck on open gl

  4. #4
    General Demi Moderator giladteller's Avatar
    Cities in MotionCities in Motion 2EU3 CompleteDivine WindHeir to the Throne
    MagickaKnights of Pen and Paper +1 Edition500k club

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    1) Update your graphic card drivers.
    2) Do you have an integrated intel graphic card? If yes, make sure the system is using the ATI card and not the intel card.
    When I am using this color, I am speaking as a Demi-Moderator. Please PM me, or any other moderator if you have any issues with how we run the forums.

    Signature?
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    My Blog | Cities in Motion WIKI | Cities in Motion 2 WIKI
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  5. #5
    I beta tested this game on my current computer with the same configuration I have on it right now. I purchased the game and now am unable to play it due to the graphics card being non compliant? I use a NVIDIA GeForce GTS 450 with up to date drivers. Is there anyway to make it work or am I S.O.L.? (if you need the entire DxDiag log, I do have it.)

  6. #6
    Colonel slornie's Avatar
    Cities in MotionCities in Motion 2Crusader Kings IICommander: Conquest of the AmericasEU3 Complete
    Naval War: Arctic CircleSword of the Stars

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    What does your log_metro.txt say? Have you tried deleting the settings.script file from User/My Documents/Cities in Motion?

  7. #7
    Opened log in "userdata/log_metro.txt".
    Version: 1.0.21
    initializing FMOD...
    [done]
    initializing OpenGL-window...
    [done]
    Error: Shaders needed for hardware skinning
    Loaded language "en_US"
    Engine initialization finished
    Loading ui...
    [done]
    Loading addon "addons/mappack01"...
    [done]
    Loading addon "addons/munich"...
    [done]
    Loading addon "addons/vehiclepack04"...
    [done]
    Loading achievements...
    [done]
    Loading main menu...
    [done]
    Steam initialized
    Closed log in "userdata/log_metro.txt".

    is what is in mu log_metro

  8. #8
    after re-reading your post, I deleted the log_metro...the game "started" but still says that my card is unsupported. I was however able to launch a game...which in turn froze...

  9. #9
    General Demi Moderator giladteller's Avatar
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    Try lowering the graphic settings to minimum. You can change the settings from Config.exe located at:
    "C:\Program Files\Steam\steamapps\common\cities in motion"
    or
    "C:\Program Files\Cities in motion"
    or wherever you installed the game.

    Since your computer doesn't meet the minimum requirements for the game, it is possible you will not be able to play it.
    When I am using this color, I am speaking as a Demi-Moderator. Please PM me, or any other moderator if you have any issues with how we run the forums.

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  10. #10
    I tried to just delete the log_metro, didnt work. I then went back in and deleted the settings.script and the log_metro, waaaalaaaa...it works... thank you all for the help

  11. #11
    General Demi Moderator douglasrac's Avatar
    Cities in MotionCities in Motion 2EU3 CompleteMagicka500k club

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    Here is an improved version of the Tech Guide. If co_damsku think it's useful it can be updated in the first post.
    Instead of asking for hardware specs I recomend ask directly the dxdiag report, since this way the user won't make any mistakes or give incomplete information about the hardware.



    If you are running into troubles with Cities in Motion (in-game crashes, or game not starting), your problem can be solved most of the times by:

    - Delete settings.script file inside you user folder:
    on Windows, in your User document folder in the sub-folder Cities in Motion (%USERPROFILE%\Documents\Cities In Motion\)
    on Mac, in /Users/*username*/Library/Application Support/Cities in Motion


    - Make sure you have no mods installed. If the game runs without any mod, you will need to install the mods one by one to see which one is the problem.

    - If you have a laptop with two graphic cards, make sure that you are not using the integrated one.

    - Reboot the PC.

    - Uninstall and reinstall the game.

    - Close all programs running in the background.

    - Update your video drivers: visit your sound, video, and 3D card manufacturer's websites for the most recently available drivers for the components in your system.
    nVidia (GeForce): http://www.nvidia.com
    ATI (Radeon): http://www.ati.com

    If you already have the latest version of your graphics card driver and the game is still not working, uninstall it and install again the driver that came with the card. Even if the version is old.

    - Is your video card / 3D card supported for the game?
    Check minimum requirements or visit Can I run it? website and select Cities In Motion.

    OS: Microsoft Windows XP/Vista/7, OS X Snow Leopard 10.6.3, or later
    Processor: 2 GHz Dual Core or higher
    Memory: 2GB RAM
    Hard Disk Space: 2GB
    Video Card: NVIDIA GeForce 8800/ATI Radeon HD 3850 or higher with 512 MB RAM, OpenGL 3.0
    *Intel-integrated graphic cards are not supported

    - Try running the game directly from the executable file in the game's installation directory, instead of starting the game from the start menu or the Autorun menu. If you have a Steam version of the game, run directly from the executable by going inside Steam folder\steamapps\common\cities in motion\Cities in Motion.exe.

    - Check if you have installed the latest patch. Click here to see the lastest patch available. To see what version of the game you have, open log_metro.txt which you can find:
    on Windows, in your User document folder in the sub-folder Cities in Motion (%USERPROFILE%\Documents\Cities In Motion)
    on Mac, in /Users/*username*/Library/Application Support/Cities in Motion


    Look at the second line, something like Version: 1.0.21. Go to the portal where you bought the game and download the patch. Or download in Tech Support section, if you have access. If you have Steam version, your game is already updated.


    If you are not out of troubles yet, it is a good time to report your problem on the forums.

    Asking for help:

    Register your game to access the Tech Forum.

    Provide your post with:

    - an accurate description of the problem
    i.e at what point does it crash, does it happen everytime, what do you see...

    - Send your DirectX report file or your complete system specs.
    From Windows, click Start->Run
    In the open box, type DXDIAG
    Click the save button to save the file as a text file in your Desktop.
    Attach this file in your post or post all content directly in you message.

    - the content of log_metro.txt which you can find:
    on Windows, in your User document folder in the sub-folder Cities in Motion (%USERPROFILE%\Documents\Cities In Motion\)
    on Mac, in /Users/*username*/Library/Application Support/Cities in Motion


    - any information the system reports when the crash happens.
    Last edited by douglasrac; 10-12-2011 at 03:45.

  12. #12
    General Demi Moderator giladteller's Avatar
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    Updating DirectX will do nothing. The game is using OpenGL
    When I am using this color, I am speaking as a Demi-Moderator. Please PM me, or any other moderator if you have any issues with how we run the forums.

    Signature?
    I don't sign on anything without my lawyer!

    My Blog | Cities in Motion WIKI | Cities in Motion 2 WIKI
    CiM Wiki on social networks:
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  13. #13
    General Demi Moderator douglasrac's Avatar
    Cities in MotionCities in Motion 2EU3 CompleteMagicka500k club

    Join Date
    Feb 2011
    Location
    Brazil
    Posts
    2,151
    Quote Originally Posted by giladteller View Post
    Updating DirectX will do nothing. The game is using OpenGL
    That's true. I forgot it.

  14. #14
    Without proper graphics drivers, Windows will try to turn OpenGL into DirectX, causing massive lag. Proper video drivers will use PROPER OGL.

  15. #15

    Game do not start

    Hi, I bought cities in motion in steam but since steam updated itself, i have not been able to come in the game. The game starts but the game menu does not come up. I have installed the game and steam several times but to no luck.

  16. #16
    General Demi Moderator douglasrac's Avatar
    Cities in MotionCities in Motion 2EU3 CompleteMagicka500k club

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    Feb 2011
    Location
    Brazil
    Posts
    2,151
    Quote Originally Posted by CityGhost View Post
    Hi, I bought cities in motion in steam but since steam updated itself, i have not been able to come in the game. The game starts but the game menu does not come up. I have installed the game and steam several times but to no luck.
    Have you tried running the game without steam? Directly executing the exe file?

  17. #17
    Yes I have tried to run the game from the exe. All I get then is a error. the same thing happens when I try the config file.

  18. #18
    General Demi Moderator douglasrac's Avatar
    Cities in MotionCities in Motion 2EU3 CompleteMagicka500k club

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    Feb 2011
    Location
    Brazil
    Posts
    2,151
    Quote Originally Posted by CityGhost View Post
    Yes I have tried to run the game from the exe. All I get then is a error. the same thing happens when I try the config file.
    Which error?
    Have you tried contact Steam support since the game was working before Steam updated?

    Asking for help:

    Register your game to access the Tech Forum.

    Provide your post with:

    - an accurate description of the problem
    i.e at what point does it crash, does it happen everytime, what do you see...

    - Send your DirectX report file or your complete system specs.
    From Windows, click Start->Run
    In the open box, type DXDIAG
    Click the save button to save the file as a text file in your Desktop.
    Attach this file in your post or post all content directly in you message.

    - the content of log_metro.txt which you can find:
    on Windows, in your User document folder in the sub-folder Cities in Motion (%USERPROFILE%\Documents\Cities In Motion\)
    on Mac, in /Users/*username*/Library/Application Support/Cities in Motion

    - any information the system reports when the crash happens.

  19. #19
    when I start the game it will not get a picture or message on it. it also says that I have bin inside the game in steam library. something more than that I do
    not know.

    The Metro log.

    Opened log in "userdata/log_metro.txt".
    Version: 1.0.19
    initializing FMOD...
    [done]
    initializing OpenGL-window...
    [done]
    Loaded language "en_US"
    Engine initialization finished
    Loading ui...
    [done]
    Loading addon "addons/stationpack01"...
    [done]
    Loading addon "addons/tokyo"...
    [done]
    Loading addon "addons/vehiclepack01"...
    [done]
    Loading addon "addons/vehiclepack02"...
    [done]
    Loading addon "addons/vehiclepack03"...
    [done]
    Loading achievements...
    [done]
    Loading main menu...
    [done]
    Steam initialized
    Start scenario "metro/scenarios/sandbox.scenario"
    Loading game...
    [done]
    Start scenario "metro/scenarios/sandbox.scenario"
    Loading game...
    [done]
    Loading main menu...
    [done]
    Closed log in "userdata/log_metro.txt".



    The DirectX report.

    ------------------
    System Information
    ------------------
    Time of this report: 12/19/2011, 15:46:30
    Machine name: MVS-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
    System Manufacturer: Packard Bell
    System Model: EasyNote TM85
    BIOS: InsydeH2O Version V1.08
    Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz (4 CPUs), ~2.3GHz
    Memory: 4096MB RAM
    Available OS Memory: 3958MB RAM
    Page File: 2131MB used, 5784MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Mobility Radeon HD 5470
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x68E0)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_036D1025&REV_00
    Display Memory: 2226 MB
    Dedicated Memory: 503 MB
    Shared Memory: 1723 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generisk PnP-skjerm
    Monitor Model: unknown
    Monitor Id: AUO22EC
    Native Mode: 1366 x 768(p) (60.042Hz)
    Output Type: Internal
    Driver Name: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
    Driver File Version: ()
    Driver Version: 8.692.1.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: , 0 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2BA0-11CF-5E64-6C23A1C2C535}
    Vendor ID: 0x1002
    Device ID: 0x68E0
    SubSys ID: 0x036D1025
    Revision ID: 0x0000
    Driver Strong Name: oem7.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:8. 692.1.0ci\ven_1002&dev_68e0&subsys_036d1025
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Høyttalere (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1025036D& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6015 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 12/29/2009 11:37:02, 2231584 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Mikrofon (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6015 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/29/2009 11:37:02, 2231584 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mus
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Tastatur
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x09DA, 0x9090
    FF Driver: n/a

    Device Name: USB Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x09DA, 0x9090
    FF Driver: n/a

    Device Name: USB Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x09DA, 0x9090
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B3C
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2-tastatur
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x09DA, 0x9090
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn1b16
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + HID-kompatibel mus
    | Vendor/Product ID: 0x09DA, 0x9090
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 455.4 GB
    Total Space: 597.1 GB
    File System: NTFS
    Model: WDC WD6400BEVT-22A0RT0

    Drive: F:
    Free Space: 1412.1 GB
    Total Space: 1907.7 GB
    File System: NTFS
    Model: SAMSUNG HD204UI USB Device

    Drive: D:
    Model: TSSTcorp CDDVDW TS-L633C
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Norwegian (Bokmål)), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Atheros AR5B93 Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_663211AD&REV_01\4&E76 4662&0&00E1
    Driver: n/a

    Name: Reserved - 2D12
    Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_036D1025&REV_02\3&4F1 1E61&0&12
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_036D1025&REV_05\3&115 83659&0&E0
    Driver: n/a

    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1692&SUBSYS_036D1025&REV_01\4&121 19FE&0&00E0
    Driver: n/a

    Name: QPI Physical 0 - 2D11
    Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_036D1025&REV_02\3&4F1 1E61&0&11
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_036D1025&REV_05\3&115 83659&0&D0
    Driver: n/a

    Name: High Definition Audio-kontroller
    Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_036D1025&REV_00\4&328 4BAE8&0&0108
    Driver: n/a

    Name: QPI Link 0 - 2D10
    Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_036D1025&REV_02\3&4F1 1E61&0&10
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_036D1025&REV_05\3&115 83659&0&E8
    Driver: n/a

    Name: QuickPath Architecture System Address Decoder - 2D01
    Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_036D1025&REV_02\3&4F1 1E61&0&01
    Driver: n/a

    Name: ATI Mobility Radeon HD 5470
    Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_036D1025&REV_00\4&328 4BAE8&0&0008
    Driver: n/a

    Name: Intel(R) Turbo Boost Technology Driver
    Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_036D1025&REV_05\3&115 83659&0&FE
    Driver: n/a

    Name: QuickPath Architecture Generic Non-core Registers - 2C62
    Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_036D1025&REV_02\3&4F1 1E61&0&00
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_036D1025&REV_05\3&115 83659&0&FB
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_036D1025&REV_A5\3&115 83659&0&F0
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_036D1025&REV_06\3&115 83659&0&B0
    Driver: n/a

    Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_036D1025&REV_05\3&115 83659&0&FA
    Driver: n/a

    Name: Intel(R) processor PCI Express Root Port - 0045
    Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_036D1025&REV_02\3&115 83659&0&08
    Driver: n/a

    Name: High Definition Audio-kontroller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_036D1025&REV_05\3&115 83659&0&D8
    Driver: n/a

    Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_036D1025&REV_05\3&115 83659&0&F8
    Driver: n/a

    Name: Intel(R) processor DRAM Controller - 0044
    Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_036D1025&REV_02\3&115 83659&0&00
    Driver: n/a

    Name: Reserved - 2D13
    Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_036D1025&REV_02\3&4F1 1E61&0&13
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_036D1025&REV_05\3&115 83659&0&E1
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.0416
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.0416
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.041 6
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8117.0 416
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.04 16
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8117.041 6
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.041 6
    RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,15.00.0000.0198
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1751 4
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Track2Filter,0x00200000,0,0,Track2Filter.dll,8.00. 0000.0000
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Matroska Muxer,0x00200000,1,1,MatroskaMuxer.ax,1.00.0000.00 09
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
    RealVideo Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0 001.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.00.00 00.0287
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    CoreFLAC Audio Source,0x00600000,0,0,CoreFLACDecoder.ax,0.04.0000 .0046
    Haali Media Splitter,0x00600001,0,1,splitter.ax,
    CoreFLAC Audio Decoder,0x00600000,1,1,CoreFLACDecoder.ax,0.04.000 0.0046
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
    True Audio Decoder,0x00600000,1,1,TTADSDecoder.ax,1.00.0000.0 157
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    MainConcept (Adobe2) MPEG Demultiplexer,0x00800100,1,2,ad2mpgdmx.ax,7.03.000 0.46599
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    MainConcept (Adobe2) AVC/H.264 Video Encoder,0x00200000,1,1,ad2h264ve.ax,7.04.0000.4659 9
    RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.00.00 01.0000
    File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8117.041 6
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    MainConcept (Adobe2) MPEG Push Demultiplexer,0x00200000,1,2,ad2mpgpdmx.ax,7.03.00 00.46599
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DirectVobSub,0x00200000,2,1,VSFilter.dll,1.00.0001 .0002
    RealAudio Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0 001.0000
    DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,1.00.0001.000 2
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    Haali Matroska Muxer,0x00200000,1,0,splitter.ax,
    AC3Filter,0x40000000,1,1,ac3filter.ax,1.00.0001.00 00
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MainConcept (Adobe2) AAC Encoder,0x00100000,1,1,ad2eaac.ax,7.06.0000.46599
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,15.00.0000.0198
    MainConcept (Adobe2) Stream Parser,0x00400000,1,2,ad2mpgdmx.ax,7.03.0000.46599
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    GPL MPEG-1/2 Decoder,0x00800001,1,1,GplMpgDec.ax,0.01.0002.0000
    RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,15.00.0000.0198
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    WavPack Audio Splitter,0x00600000,2,1,WavPackDSSplitter.ax,1.00. 0000.0125
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.00.0005.2808
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
    RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.00. 0001.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    Track1Filter,0x00200000,0,0,Track1Filter.dll,8.00. 0000.0000
    True Audio Splitter,0x00600000,1,1,TTADSSplitter.ax,1.00.0000 .0203
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    MainConcept (Adobe2) DV Video Decoder,0x00600000,1,1,ad2dsdv.ax,7.07.0000.46599
    MainConcept (Adobe2) DV Video Encoder,0x00200000,1,1,ad2dsdv.ax,7.07.0000.46599
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MainConcept (Adobe2) AAC Decoder,0x00800000,1,1,ad2daac.ax,7.06.0000.46599
    MainConcept (Adobe2) AVC/H.264 Video Decoder,0x00800001,1,2,ad2avcvd.ax,7.05.0000.46599
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink-konverterer,0x00200000,1,1,ksproxy.ax,6.01.7601.17 514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MainConcept (Adobe2) AVC/H.264 Video Encoder,0x00200000,1,1,ad2h264ve.ax,7.04.0000.4659 9
    MainConcept (Adobe2) DV Video Encoder,0x00200000,1,1,ad2dsdv.ax,7.07.0000.46599
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.175 14
    Cinepak-kodek fra Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    MainConcept (Adobe2) AAC Encoder,0x00100000,1,1,ad2eaac.ax,7.06.0000.46599
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

    Audio Capture Sources:
    Mikrofon (Realtek High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

    WDM Streaming Capture Devices:
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    1.3M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    1.3M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink-konverterer,0x00200000,1,1,ksproxy.ax,6.01.7601.17 514

    Audio Renderers:
    Høyttalere (Realtek High Defini,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Høyttalere (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

  20. #20
    General Demi Moderator giladteller's Avatar
    Cities in MotionCities in Motion 2EU3 CompleteDivine WindHeir to the Throne
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    Feb 2011
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    very weird. The log shows a very old version of the game, and that the game started OK and even that you started a new sandbox game.
    That means the game does not generate a log file.
    Try to delete the log_metro file and start the game, then check if a new log file was created.
    When I am using this color, I am speaking as a Demi-Moderator. Please PM me, or any other moderator if you have any issues with how we run the forums.

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