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unmerged(146003)

Nitro Games
1 Badges
Jul 14, 2009
120
0
  • Commander: Conquest of the Americas
Things you should do first:
1) Update your graphics card drivers
2) Update the game with the recent patch -> http://forum.paradoxplaza.com/forum/showthread.php?t=450463

--------------------------------------------------------

Following issues are covered in this troubleshooting section:
§1. Application doesn't start. splashscreen is displayed and then getting error message: "East India Company application has stopped working"
§2. Application doesn't start. Videos are displayed but when the menu should be displayed the game crashes. low end graphics card or integrated graphics card.
§3. Application doesn't start. Running on Windows 7.
§4. Loading saved games doesn't work. Application freezes or crashes.

NOTE: It is very likely that the crashes are caused by "Data Execution Prevention" -system and the solution for that is described here first.

§1 Issue:
Application doesn't start. splashscreen is displayed and then getting error message: "East India Company application has stopped working"


Possible reasons & solutions:
1. DEP (Data execution prevention) might be blocking the application.
In Windows Vista with classic control panel view:
1. Go to Control Panel -> System.
2. Click on "Advanced system settings" menu option to bring up "System Properties".
3. Click the Advanced tab. Under the Perfomance section at the top, click on Settings button to bring up Performance Options.
4. Click on "Data Execution Prevention" tab
5. If you have the second radio button checked ( Turn on DEP on all programs and services except those I select ). Click on the Add button down at the bottom.
6. Locate you EIC installation directory and select the eastindia.exe file.
7. Click Apply, then OK.
Run the game.
If you have the newer control panel look on Vista the 1st step is: Go to Control Panel -> System and maintenance -> System. The rest is the same as above.

2. Aero theme is in conflict with the application.
- Locate the game installation directory and right click on the eastindia.exe and select properties.
Select compability tab and check the disable visual themes checkbox. click ok and start the game.

§2 Issue:
Application doesn't start. Videos are displayed but when the main menu should be displayed the game crashes. low end graphics card or integrated graphics card.


Possible reasons & solutions:
1. Low end graphics card that barely meets the minimum requirements. Some graphics cards that seem to meet the requirements are actually weaker in performance than similar cards. This mostly applies to laptop graphics cards and integrated graphics cards.
open the options.txt file in a text editor ( the file is located in the folder Documents/East India Company/Config ). In the graphics block use these values:
Graphics
{
anisotropic_filtering = 0
antialias_samples = 0
graphic_settings = 3
lighting_texture_quality = 0 %
model_detail = 0
particle_detail = 0
port_characters = 0
portview_2d = 1
loadscreens_2d = 0
render_normalmaps = 0
render_shadowmaps = 0
shadow_detail_level = 0
ship_crew = 0
square_water = 1
texture_detail_level = 0 %
water_detail_level = 0
}
save the file and start the game.

§3 Issue:
Application doesn't start. Running windows 7


Possible reasons & solutions
1. All the reasons & solutions addressed in the §1 apply.
2. launching the game from the start menu
- There has been multiple occasions where games lauched from windows 7 games explorer have failed to start. Try launching the game directly from the installation directory.

§4 Issue:
Loading saved games doesn't work. Application freezes or crashes.


Possible reasons & solutions:
1. DEP (Data execution prevention) might be blocking the application. Please look at the §1 Issue and the 1st solution.
 
Last edited:
Ps 2 a did it

Ok.. from another post added the ps extension to the launch icon and now it almost works !

I say almost because now the game starts BUT... where are my save games ???? When trying to load save games all slots are empty (I had like 7 saved games and the corresponding files are still there under the \mydocuments\East India Company\ Save Games directory... but the game does not seem to find them)
 
i had the second issue and i did what it said but mine still doesnt run.
i tried to download patches but i dint really know how or what to do?
it goes through the opening vid. and then when the menu should show up it doesnt but instead an error report shoes up and says theres a problem.
please help!
im getting ready to just delete the whole game bc im sick of trying to make it run!
 
new problem

Your suggestions corrected my application problem, but I now have a screen position problem. When the game loads it's in a reduced screen with my desktop still visible. About the lower section of the screen is not viable.

I continued through the tutorial just to see if I had any other operational problems with none found.

I have tried everything I can think of to correct this with no results.
 
Controllers
{
keyboard_enabled = 1
mouse_enabled = 1
mouse_force_given_boundary = 0
mouse_sensitivity = 1.000000
}
Debug
{
console_history_save = 0
}
Display
{
brightness = 1.000000
contrast = 1.000000
gamma = 1.000000
maximize_window = 0
render_max_fps = 0
render_use_vsync = 0
screen_bpp = 32
screen_height = 864
screen_width = 1152
windowed = 1
}
Effects
{
decal_fade_time = 20000
decal_max_amount = 500
}
GUI
{
gui_tip_message_level = 2
}
Graphics
{
anisotropic_filtering = 4
antialias_samples = 0
graphic_settings = 1
lighting_texture_quality = 50 %
model_detail = 1
particle_detail = 1
port_characters = 1
portview_2d = 0
render_normalmaps = 1
render_shadowmaps = 1
shadow_detail_level = 1
ship_crew = 1
square_water = 1
texture_detail_level = 50 %
water_detail_level = 1
}
Multiplayer
{
ip_0 = multiplayer.eic-game.com
}
Sounds
{
fx_enabled = 1
fx_volume = 100
master_volume = 100
music_enabled = 1
music_shuffle = 1
music_volume = 50
sound_max_hardware_channels = 32
sound_mixrate = 44100
sound_required_hardware_channels = 16
sound_software_channels = 32
sound_speaker_type = headphones
sound_use_eax = 1
sound_use_hardware = 1
sounds_enabled = 1
speech_enabled = 1
speech_volume = 70
}
Video
{
video_enabled = 1
}
 
I seem to be having a similar problem - have tried steps 1 and 2 from toubleshooting but no joy. Does anyone ever provide any constructive solutions on here?

Please describe your exact problem and which kind of computer you have. Which windows? Have you patched the game?
 
Please describe your exact problem and which kind of computer you have. Which windows? Have you patched the game?
3 month old pc - Intel core 2 duo cpu e7400, 3gb ram @ 2.8ghz running Vista. I installed patch 1 but still no joy. Apparently I have 286mb available graphics memory which is over minimum requirements and I have applied the changes to the options.txt file mentioned above.
I'm not an experienced gamer, I just kind of assumed it would work straight away!
 
3 month old pc - Intel core 2 duo cpu e7400, 3gb ram @ 2.8ghz running Vista. I installed patch 1 but still no joy. Apparently I have 286mb available graphics memory which is over minimum requirements and I have applied the changes to the options.txt file mentioned above.
I'm not an experienced gamer, I just kind of assumed it would work straight away!

Oh, I get the opening graphics and then an error message saying Application has stopped working - no reason why.
 
3 month old pc - Intel core 2 duo cpu e7400, 3gb ram @ 2.8ghz running Vista. I installed patch 1 but still no joy. Apparently I have 286mb available graphics memory which is over minimum requirements and I have applied the changes to the options.txt file mentioned above.
I'm not an experienced gamer, I just kind of assumed it would work straight away!

Yes that's a fair assumption and the game should indeed work straight away. Please try the following:
- update your graphic card drivers
- install Patch 3 (v1.06) which is the latest update for EIC and has some startup issues sorted out. Please double check that the game is not running in the background when applying the patch.
- post here log.html and effect_dbg.txt (if it exists) from the folder the game is installed to (ie. C:\Program Files\Paradox Interactive\East India Company\)
 
Yes that's a fair assumption and the game should indeed work straight away. Please try the following:
- update your graphic card drivers
- install Patch 3 (v1.06) which is the latest update for EIC and has some startup issues sorted out. Please double check that the game is not running in the background when applying the patch.
- post here log.html and effect_dbg.txt (if it exists) from the folder the game is installed to (ie. C:\Program Files\Paradox Interactive\East India Company\)

Installed Patch 3 and all seems ok. Thanks
 
Windows XP Start UP Issues

I have Windows XP all patched up and 3GB of RAM and the GeForce 9500GT with a 1GB of Video RAM...the issue is that everytime I want to play this game it fails to start...then after hitting the Open Icon ten times it starts...this is frustrating to say the least. Any help ?????
 
Data Exception Errors (semi-quasi way out of shaky programming)

Oh and by the way I have created an DEP exception for the eastindia.exe startup program as indicated by the programmers. Any other ideas folks? I really like this game and would like to spend more time playing and less time trouble shooting it. :wacko: :rofl:
 
Logs

20.9.2009 [23:21]

[23:21:49:890] DEBUG: RELEASE BUILD
[23:21:49:890] DEBUG: Path: C:\Program Files\Paradox Interactive\East India Company
[23:21:49:890] DEBUG: Is this game allowed to start?
[23:21:49:906] DEBUG: - CoInitializeEx() succeeded.
[23:21:49:921] DEBUG: - CoCreateInstance() failed, this is XP or something
[23:21:49:921] DEBUG: - Game is allowed to start.
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: show_tactical_text
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: menu_two_click
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: menu_autopause
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: terrain_memory_reserve
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: terrain_memory_precache
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: show_terrain_memory_info
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: target_based_weapon_choose
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: targeting_stops
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: double_click_move_fast
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: hostile_sighted_autopause
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: debug_console_commands
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: external_video_player
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: joystick_enabled
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 1st_player_enabled
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 2nd_player_enabled
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 3rd_player_enabled
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 4th_player_enabled
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 1st_player_keybinds
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 2nd_player_keybinds
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 3rd_player_keybinds
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 4th_player_keybinds
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 1st_player_has_cursor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 2nd_player_has_cursor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 3rd_player_has_cursor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 4th_player_has_cursor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 1st_player_control_scheme
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 2nd_player_control_scheme
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 3rd_player_control_scheme
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: 4th_player_control_scheme
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: allow_full_plugin_access
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: default_plugin
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: red_correction
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: green_correction
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: blue_correction
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: calibrate_gamma
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: extra_gamma_effects
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: weather_effects
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: particle_effects_level
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: green_blood
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: gore_level
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: shadows_level
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: lighting_level
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: speech_language
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: menu_language
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: subtitle_language
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: show_fps
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: show_polys
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_autotilt_amount
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_mode
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_glow
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_fakelights
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_autotilt_alpha
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_autotilt_beta
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: show_debug_data_view
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: debug_data_view_type_mask
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: debug_data_view_rate
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: debug_data_view_alpha
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: shadows_texture_quality
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: lod_range
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: freeze_camera_culling
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: freeze_spot_culling
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_1
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_2
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_3
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_4
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_5
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_6
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_7
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_8
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_9
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_10
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_11
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_12
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_13
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_14
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_15
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: controller_script_16
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_mode
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_range
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_time_factor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_no_delta_time_limit
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_disable_timing
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_invert_look
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: camera_scrolly_enabled
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: game_mode_rts
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: game_mode_topdown_shooter
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: game_mode_aim_upward
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_collision
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: show_debug_raytraces
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: debug_raytraces_type_mask
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: game_missiondefs
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: cleanup_skip_rate
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: flashlight_sway_factor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: flashlight_sway_time
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: flashlight_shake_factor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: flashlight_shake_time
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: flashlight_impact_factor
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: game_execute_use_selected_item
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: gui_units_position
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: gui_radar_mode
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: high_quality_lightmap
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: material_missing_warning
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: sound_missing_warning
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: lightmap_filtering
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: shader_gamma_effects
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_spot_debug
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_fakeshadow_debug
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_glow_debug
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:968] DEBUG: render_bone_debug
[23:21:49:968] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:984] DEBUG: use_instancing
[23:21:49:984] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:984] DEBUG: render_water
[23:21:49:984] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:984] DEBUG: use_postprocess
[23:21:49:984] DEBUG: GameOptionManager::load - Property not found.
[23:21:49:984] DEBUG: render_particles
ERROR: Ambiguous filename: mountainr_red.dds
ERROR: Ambiguous filename: mountainr_red_nm.dds
ERROR: Ambiguous filename: desert.dds
ERROR: Ambiguous filename: desert_nm.dds
ERROR: Ambiguous filename: grass.dds
ERROR: Ambiguous filename: grass_nm.dds
ERROR: Ambiguous filename: mountainr.dds
ERROR: Ambiguous filename: mountainr_nm.dds
[23:21:50:578] DEBUG: Driver 0(Primary Sound Driver) -- supports 3D HW sound
[23:21:50:625] DEBUG: Driver 1(Realtek HD Audio rear output) -- supports 3D HW sound
[23:21:50:703] DEBUG: Hardware sound channels initialized: 63
[23:21:50:703] DEBUG: Selected sound driver 0
[23:21:50:703] DEBUG: Sound system initialized succesfully
[23:21:50:734] DEBUG: GameVideoPlayer::playVideo - About to play a video.
[23:21:50:734] DEBUG: Data\Videos\Paradox_WMV_640X352.wmv
[23:21:50:734] DEBUG: GameVideoPlayer::playVideo - Not using external video player.
[23:21:51:406] DEBUG: Screen 1024x768 Texture 640x352
[23:22:13:375] DEBUG: Video Rendered!
[23:22:13:375] DEBUG: GameVideoPlayer::playVideo - About to play a video.
[23:22:13:375] DEBUG: Data\Videos\NitroGames_intro_1024X576.wmv
[23:22:13:375] DEBUG: GameVideoPlayer::playVideo - Not using external video player.
[23:22:13:500] DEBUG: Screen 1024x768 Texture 1024x576
[23:22:18:640] DEBUG: Video Rendered!
[23:22:18:640] DEBUG: GameVideoPlayer::playVideo - About to play a video.
[23:22:18:640] DEBUG: Data\Videos\Intro.wmv
[23:22:18:640] DEBUG: GameVideoPlayer::playVideo - Not using external video player.
[23:22:18:765] DEBUG: Screen 1024x768 Texture 1024x576
[23:23:57:406] DEBUG: Video Rendered!
[23:23:57:500] DEBUG: OGUI init
[23:23:57:546] DEBUG: Animator init
[23:23:57:546] DEBUG: Loading msg
[23:23:57:546] INFO: ---------------------------------
[23:23:57:546] INFO: East India Company
[23:23:57:546] INFO: Version 1.06
[23:23:57:546] INFO: East India Company 1.06 (Aug 12 2009)
[23:23:57:546] INFO: ---------------------------------
 
Game crashes went I am attacked by a country (Empire) I have an alliance with. Game save loads fine and when I reach the year 5/1685, after taking the Port of Madras, shortly after that my fleet in port is attacked by the Empire. The alliance has not been broken so why am I attacked. Game crashes at this point and I cannot proceed any further. I am playing the free campaign on the easy level this time. Did not have this issue on the other campaigns, but I never had an alliance with the Empire either.

Looking at the log of my game, it is almost the same as Zipsters posted above. ERROR's are the same. Only minor differences, e.t., mine does not have 3D HW sound and CoCreateInstance() succeeded, can call IGameExplorer::VerifyAccess(). My screen resloution is 1280x1024 which is different from above but texture is same.

I am playing on vista and have had no problems until now. Hope this helps.
 
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Game crashes went I am attacked by a country (Empire) I have an alliance with. Game save loads fine and when I reach the year 5/1685, after taking the Port of Madras, shortly after that my fleet in port is attacked by the Empire. The alliance has not been broken so why am I attacked. Game crashes at this point and I cannot proceed any further. I am playing the free campaign on the easy level this time. Did not have this issue on the other campaigns, but I never had an alliance with the Empire either.

Thank you for your report. Your allies shouldn't attack you. Maybe Empire sent a fleet to attack Madras before you two became allies? Or before you took that port? As a workaround, break the alliance with Empire or give the port away to someone else or sink the attacking fleet before it reaches Madras.